Advanced Diploma of Hospitality Management

The Advanced Diploma of Hospitality Management (shown on the college's own course page under code SIT60322; CRICOS 111949A) reflects the role of highly skilled senior managers who combine broad hospitality skills with specialised managerial capability and substantial industry knowledge to coordinate hospitality operations. Graduates operate with significant autonomy and are responsible for strategic business management decisions, with the qualification supporting multiskilling across accommodation services, cookery, food and beverage, and gaming.

The course covers 33 units of competency spanning business planning and finance, quality customer service, legal risk and compliance, staff recruitment and performance management, work health and safety systems, marketing strategy, responsible service of alcohol, espresso coffee service, social media and e-commerce strategy, meeting management, and tourism product sales.

At Spencer College the qualification is delivered over 90 weeks of classroom-based study (including up to 13 weeks of holiday breaks), combining face-to-face and online lectures/workshops with practical hospitality activities. Students must attend a minimum of 20 hours class time per week to meet Student Visa requirements, and the course includes mandatory work-based training of at least 270 hours over 36 weeks under the Work effectively in hospitality service unit; distance learning is not offered.

Entry requires applicants to be 18 years or over with basic computer skills and a minimum Year 12 education (or equivalent). International and student-visa applicants must also meet IELTS 5.5 (or equivalent), demonstrate English proficiency, or achieve Spencer College's own ACSF test level 3.