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52 weeks
20 hours face to face delivery per week. Classroom-based with students completing in-class activities, presentations, discussion, and assessment tasks.
Full time · 20 hours face-to-face delivery per week

Course Overview
Where You Can Study
Brisbane
Level 5, 119 Charlotte St, Brisbane, QLD 4000
Eligibility
Career & Study Pathways
Quality & Recognition
Academic Regulator
ASQA
Accreditation Status
AccreditedCourse Content
Support personal wellbeing in the workplace
Participate in sustainable work practices
Engage in workplace communication
Use inclusive work practices
Apply critical thinking skills in a team environment
Assist with maintaining workplace safety
Use business software applications
Handle receipt and dispatch of information
Use digital technologies to communicate in a work environment
Organise personal work priorities
Maintain business resources
Purchase goods and services
Organise schedules
Common Questions
Successful completion of Australian Year 10 or the Australian/overseas equivalent is mandatory. Additionally, as part of the enrolment process, students are required to complete a Language, Literacy, and Numeracy (LLN) test to ensure that the student has the ability to complete the course.
The course is offered full-time and has a duration of 52 weeks, with 20 hours of face-to-face delivery per week.
The institute's assessment methods include written assignments, written and oral questioning, observation, and work-based projects. Learning styles are catered to by using whiteboard illustrations, multimedia presentations, oral instructions with handouts, and interactive learning through role plays, case studies, and supervising the practical implementation of skills.
Yes, an application can be made for Recognition of Prior Learning (RPL) when the student believes that they have already attained the necessary skills and competencies elsewhere (work, other study etc.) or have an equivalent qualification or part of a qualification. The institute recognises AQF qualifications and Statements of Attainment issued by any other RTOs and grants credit for these towards an award where applicable. The application for RPL and/or Credit Transfer should be lodged prior to or immediately after the enrolment.
Graduates can work in roles such as Medical Receptionist, Records Clerk, Administrative Assistant, Customer Service Representative, and Medical Secretary. The qualification can allow students to work in Customer Service, Local Government Administration, Ancillary Health Services, and Business Administration across a diversity of employers. Students may also choose to enrol in Australian Universities to further their studies.
Application
Three simple steps to get enrolled
Step 01
Enquire
Click "Enquire Now" and tell us a little about yourself. It's free and takes 2 minutes.
Step 02
Submit Documents
Our team will guide you on exactly which documents to prepare and submit.
Step 03
Get Enrolled
Receive your offer letter and confirm your enrolment. Welcome to the course!
Honestly I was lost when I first started looking at Australian colleges. There are just too many options and every agent gives you different info. A friend told me about FindTheCourses and within a week I had shortlisted 3 programs that actually matched my budget and visa situation. My advisor Sanjay was super helpful — never felt like I was being pushed into anything.
Priya Sharma
India
Master of Nursing · Griffith University