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Course Overview
Eligibility
Career & Study Pathways
Quality & Recognition
Course Content
Apply critical thinking skills in a team environment
Learn to apply a range of problem solving, evaluation and analytical skills to resolve workplace issues. Develop the skills and knowledge required to evaluate critical thinking processes with team members and identify learnings from the problem-solving process.
Support personal wellbeing in the workplace
Develop the skills and knowledge required to advocate for and maintain personal wellbeing in the workplace. Learn to identify factors that impact wellbeing and plan appropriate communication methods for communicating to team members about wellbeing.
Deliver and monitor a service to customers
Build your skills to identify customer needs and expectations, deliver and monitor customer service in the organisation, and identify opportunities to promote and enhance services and products to customers. Learn to evaluate customer service delivery and review customer satisfaction.
Process customer complaints
Develop the skills and knowledge required to receive and document customer complaints, identify those requiring escalation to other teams, prepare information for possible resolution and communicate successfully with customers about solutions.
Participate in sustainable work practices
Learn to identify and measure current sustainable work practices, pinpoint any environmental hazards in daily procedures, as well as seek opportunities to improve sustainable practices throughout the workplace.
Assist with maintaining workplace safety
Build the skills and knowledge required to assist in implementation and monitoring of an organisation's work health and safety (WHS) policies, procedures and programs, as part of a small team.
Design and produce business documents
Become skilled in using a range of functions on a variety of computer applications to design and produce documents that are professional, consistent with organisational requirements, accurate and demonstrate a consistency of language, style and layout.
Create electronic presentations
Learn to use various applications and platforms to design and produce electronic presentations that meet organisational policies and procedures, and prepare presentation materials that suit the requirements of both the presenter and the audience.
Design and produce spreadsheets
Learn how to use applications to plan and create a spreadsheet that suits the purpose, audience and information requirements. Build the skills required to format spreadsheets, use functions correctly and produce charts to display numerical data.
Contribute to continuous improvement
Develop the skills and knowledge required to actively encourage others to participate in decision-making processes, exercise initiative, monitor and report on outcomes and support opportunities for further improvement.
Write simple documents
Learn the skills required to plan, draft and finalise a simple document in a suitable format, style and structure. Build your knowledge to ensure the document meets the purpose and requirements and make necessary changes as required.
Engage in workplace communication
Learn successful communication techniques to engage with a variety of audiences in a range of situations. Identify information needs and establish suitable communication methods for clear, respectful and effective transmission of information.
Use inclusive work practices
Develop your ability to interact productively and respectfully with diverse groups of individuals. Build your skills in establishing and implementing practices that support individual differences to demonstrate the value of diversity.
Common Questions
The fees for the Certificate III in Business (BSB30120) are: Enrolment Fee $250, Tuition Fee $15,000 ($2,500 per term across 6 terms), and Materials Fee $395. Special promotions are also available to students who first enrol into an English course at English Language Company (ELC), and packaging the course with an English course saves $250 on enrolment fees.
The program is structured in 6 terms of 9 weeks each, with scheduled study breaks of 3 weeks between each term (7 weeks in Dec–Jan). From start to end date, your total study period may span 73 to 80 weeks, depending on your chosen start date. Each term you will study a module of 2 to 3 units, totalling 13 units of study.
To enrol in the Certificate III in Business at ELC Career College, you must: be aged 18 years or over, have successfully completed Australian Year 12 or international equivalent, and have an IELTS proficiency level of 5.0 or above or equivalent. You are also expected to bring your own laptop or tablet for home and classroom use.
The program uses blended learning, combining face-to-face teaching on campus with online practice on your own schedule. It includes lectures (5hrs/week), tutorials (1hr45/week), workshops (6hr45/week), and self-paced online learning (6hr30/week). ELC's courses are conveniently scheduled in the late afternoons/evenings and only 2 days per week, allowing maximum flexibility for daytime work, independent study and personal time.
Yes, ELC Career College offers several study pathway options. After completing the Certificate III in Business, you can progress to the Certificate IV in Business (BSB40120), and then further to the Diploma of Business (BSB50120). You can also package the Certificate III in Business with a Certificate IV in Leadership and Management and Diploma of Leadership and Management, or combine it with an English Language Course at ELC.
Application
Three simple steps to get enrolled
Step 01
Enquire
Click "Enquire Now" and tell us a little about yourself. It's free and takes 2 minutes.
Step 02
Submit Documents
Our team will guide you on exactly which documents to prepare and submit.
Step 03
Get Enrolled
Receive your offer letter and confirm your enrolment. Welcome to the course!
Processing time: Offer letter issued within approximately 1 business days.
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Priya Sharma
India
Master of Nursing · Griffith University
