Certificate III in Hospitality

Work placement forms a compulsory part of the course. Students are required to complete a minimum of 36 complete service shifts in a hospitality work environment. The placement process involves completing a Work Placement Agreement Form, having the workplace inspected by a YBI Work Place Assessor, developing a Work Placement Training Plan, completing a Work Placement Logbook signed by the Workplace Supervisor daily, and having a Work Place Assessor complete an Observation Report either by visiting or video conferencing at the workplace.

Yes, an online study option is available to both domestic and overseas students. Students who enrol will have access to York Business Institute's learning resources through the online platform 'E-learning' at elearning.york.edu.au. Studying the theory component online does not change the learning outcomes required by the course, and students can download study materials, assessments, and participate in weekly online activities and virtual classes.

During the work placement, students will undertake tasks such as preparing for service, providing service, completing operational tasks, completing end-of-shift duties, interacting with customers, working with speed and efficiency, dealing with numerous service and operational tasks simultaneously, identifying and resolving issues and problems, working as part of a team, monitoring service processes and workflow, taking responsibility for own work outcomes, and providing technical support and advice to other team members.

The hospitality industry is set to become the largest global employer over the next decade, with travel and tourism alone offering more than 150 million jobs by 2029. Graduates can expect roles such as Restaurant Manager earning $58,000–$75,000 per year, Head Chef $55,000–$60,000, Hotel Manager $55,000–$62,000, Airline Customer Support Officers $55,000–$69,000, and Gaming Hosts $52,000–$63,000. The qualification also enables global mobility, as hospitality skills are recognised internationally.

There are no pre-requisite course requirements for the Certificate III in Hospitality. However, individuals should be 18 years old or over to enrol in the course.