Start building today!
Experience the Find the courses and unlock the true potential
1.5 Years
International students (20 scheduled course contact hours per week); Domestic students (Full-time, part-time, on campus, online, blended or employment-based)
Full-time, part-time, on campus, online, blended or employment-based · 20 scheduled course contact hours per week
Course Overview
Where You Can Study
Level 2 & 6, 401 Sussex St, Sydney NSW
401 Sussex St, Level 2 & 6, SYDNEY, NSW 2000
Eligibility
Career & Study Pathways
Quality & Recognition
Academic Regulator
ASQA
Professional Body
Tourism, Hospitality and Events Industry Body
Accreditation Status
AccreditedSkills Assessor
TRA (Trades Recognition Australia)
Course Content
Source and use information on the hospitality industry
Core unit
Work effectively in hospitality service
Core unit
Provide service to customers
Core unit
Show social and cultural sensitivity
Core unit
Coach others in job skills
Core unit
Participate in safe work practices
Core unit
Use hygienic practice for hospitality service
Elective unit
Use hygienic practices for food safety
Elective unit
Prepare and serve espresso coffee
Elective unit
Plan and monitor espresso coffee service
Elective unit
Provide advice on food
Elective unit
Advise on products and services
Elective unit
Provide visitor information
Elective unit
Provide lost and found services
Elective unit
Manage disrespectful, aggressive or abusive customers
Elective unit
Common Questions
The course duration is 78 weeks, which is made up of 50 contact weeks, 10 weeks of work placement, plus 18 weeks of holiday breaks.
Yes, students who are completing this course MUST undertake work placement of a minimum of thirty-six (36) complete service periods (shifts) in a hospitality establishment such as accommodation services, food and beverage, gaming operations and housekeeping, in various hospitality industry settings, including bars, hotels, cafes, restaurants, clubs, pubs and motels.
International students must demonstrate at least an upper-intermediate level of English proficiency, such as an IELTS score of 6.0 or an equivalent score from other recognised tests. Equivalent scores include TOEFL iBT: 60-78, Cambridge English Exams (B2 First FCE / C1 Advanced CAE): 169 or above on the Cambridge scale, PTE Academic: 52-58, or an English proficiency of upper intermediate level or above from any NEAS accredited ELICOS provider.
This qualification provides a pathway to work as a Front Desk Receptionist, Function Attendant, Function Host, Housekeeper, or Restaurant Waiting Staff in organisations such as restaurants, hotels, motels, clubs, pubs, cafés, and coffee shops.
Students can progress to study SIT50422 Diploma of Hospitality Management after successfully completing this qualification.
Application
Three simple steps to get enrolled
Step 01
Enquire
Click "Enquire Now" and tell us a little about yourself. It's free and takes 2 minutes.
Step 02
Submit Documents
Our team will guide you on exactly which documents to prepare and submit.
Step 03
Get Enrolled
Receive your offer letter and confirm your enrolment. Welcome to the course!
Honestly I was lost when I first started looking at Australian colleges. There are just too many options and every agent gives you different info. A friend told me about FindTheCourses and within a week I had shortlisted 3 programs that actually matched my budget and visa situation. My advisor Sanjay was super helpful — never felt like I was being pushed into anything.
Priya Sharma
India
Master of Nursing · Griffith University
