Start building today!
Experience the Find the courses and unlock the true potential
5 months
On campus (100% on-campus at Ipswich) or On campus with some online (80% on-campus, 20% online at Loganlea and South Bank). Apprenticeships and traineeships also available.
Full time / Part time · Full time: 3 days per week plus self-directed learning; Part time: 2 days per week
13 Jul 2026 | 15 Jul 2026 | 18 Aug 2026 | 06 Oct 2026 | Anytime (select campuses)
Course Overview
Where You Can Study
Ipswich, Greater Brisbane QLD
66 Ernest St, South Brisbane, QLD 4101
Eligibility
Career & Study Pathways
Quality & Recognition
Academic Regulator
ASQA
Professional Body
Tourism, Hospitality and Events Industry Body
Accreditation Status
AccreditedSkills Assessor
TRA (Trades Recognition Australia)
Course Content
Source and use information on the hospitality industry
This unit describes the performance outcomes, skills and knowledge required to source and use current and emerging information on the hospitality industry. This includes industry structure, technology, laws and ethical issues specifically relevant to the hospitality industry.
Work effectively in hospitality service
This unit describes the performance outcomes, skills and knowledge required to work effectively in a hospitality environment and provide service to customers during service periods.
Provide service to customers
This unit describes the performance outcomes, skills and knowledge required to communicate effectively with and provide quality service to both internal and external customers. It requires the ability to establish rapport with customers, determine and address customer needs and expectations, and respond to complaints.
Show social and cultural sensitivity
This unit describes the performance outcomes, skills and knowledge required to be socially aware when serving customers and working with colleagues. It requires the ability to communicate with people from a range of social and cultural groups with respect and sensitivity, and to address cross-cultural misunderstandings should they arise.
Coach others in job skills
This unit describes the performance outcomes, skills and knowledge required to provide on-the-job coaching to colleagues. It requires the ability to explain and demonstrate specific skills, knowledge and procedures and monitor the progress of colleagues until they are able to operate independently of the coach.
Participate in safe work practices
This unit describes the performance outcomes, skills and knowledge required to incorporate safe work practices into own workplace activities. It requires the ability to follow predetermined health, safety and security procedures and to participate in organisational work health and safety (WHS) management practices.
Common Questions
The course fees vary depending on eligibility. It is available for $0 under the Fee-Free TAFE government initiative for eligible students, $0 for concession (government funded), $1,425 for concession (subsidised), $1,800 subsidised, $4,770 full fee for domestic students, and $6,200 for international students.
Yes, a part-time option is available at South Bank campus, running over 9 months with a workload of 2 days per week, delivered on campus with some online (80% on-campus, 20% online).
Yes, students gain practical experience in TAFE Queensland's on-campus training restaurants where they serve real-life customers, taking orders, preparing drinks, serving food and taking payment in a live environment.
Yes, you can kickstart your career in hospitality with a traineeship through TAFE Queensland. As a trainee, you'll gain practical, real-world experience in the workplace while receiving expert, hands-on training from industry-experienced trainers. To enrol in a hospitality traineeship, you must already be employed.
Graduates can pursue roles including Function Host, Guest Service Agent, Waiter, Senior Bar Attendant, Restaurant Host, Food and Beverage Attendant, and Function Attendant. According to the Australian Government's Job Outlook service, over 200,000 job openings are expected in the hospitality sector over the next five years.
Application
Three simple steps to get enrolled
Step 01
Enquire
Click "Enquire Now" and tell us a little about yourself. It's free and takes 2 minutes.
Step 02
Submit Documents
Our team will guide you on exactly which documents to prepare and submit.
Step 03
Get Enrolled
Receive your offer letter and confirm your enrolment. Welcome to the course!
Processing time: Offer letter issued within approximately 1 business days.
Honestly I was lost when I first started looking at Australian colleges. There are just too many options and every agent gives you different info. A friend told me about FindTheCourses and within a week I had shortlisted 3 programs that actually matched my budget and visa situation. My advisor Sanjay was super helpful — never felt like I was being pushed into anything.
Priya Sharma
India
Master of Nursing · Griffith University
