Certificate III in Individual Support

Queensford College provides a variety of support services including Academic Support (assistance with course content, assessments, and study skills), Language, Literacy, Numeracy & Digital Skills (LLND) Support offered based on needs identified during or before enrolment, Financial Support available to eligible students subject to assessment, and Personal and Wellbeing Support to help with non-academic challenges that may affect learning.

Support services are made available to all students enrolled at Queensford College. All students are made aware of support services during orientation and via pre-enrolment information, including the documents and information published on the Queensford College website.

Queensford College operates from three campuses: Brisbane Campus at Level 2, 359 Queen Street, Brisbane, QLD, 4000; Adelaide Campus at Level 2, 55 Grenfell Street, Adelaide, SA, 5000; and Parramatta Campus at Level 4, 16–18 Wentworth Street, Parramatta, NSW, 2150.

Queensford College is committed to continually improving its quality of service and encourages students to provide feedback about its operations and the quality of education and training. If you are not happy with the services provided or a decision made by Queensford College, or would just like to provide feedback, you can submit a complaint through the college's online form. Prior to completing the form, students should read through the Complaints and Appeals Policy and Procedure available on the college website.

Queensford College provides a comprehensive list of emergency contacts for students, including Triple Zero (000) for Police, Fire, or Ambulance in life-threatening emergencies; Lifeline at 13 11 14 for 24-hour crisis counselling; Beyond Blue at 1300 22 4636 for mental health support; Kids Helpline at 1800 55 1800 for young people aged 5–25; and 1800RESPECT at 1800 737 732 for support related to domestic, family or sexual violence.