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Course Overview
Where You Can Study
Brisbane
359 Queen St, Level 2, 3, 4, BRISBANE, QLD 4000
Eligibility
Academic Entry Requirements Students must have completed at least an Australian year 11 or equivalent* *Mature age students, who do not hold a qualification and wish to study with Queensford College, will be assessed based on their work experience. English Language Requirements English Language Proficiency All students must undertake Queensford College’s Language, Literacy, Numeracy and Digital (LLND) skills assessment via online LLN Robot System. Student must provide evidence of attaining an overall IELTS score of 6 bands or equivalent scores on a similar test (such as PTE etc) to commence a Certificate III Qualification or higher. OR Student must have attained at least Advanced Level of English and must provide evidence of the same before commencing a Certificate III Qualification or higher.\ English Language Requirements Exempted if The student is enrolled in full-time school studies as a principal course including in a secondary exchange programme, a postgraduate research course, a standalone English Language Intensive Course for Overseas Students (ELICOS), and Foreign Affairs or Defence sponsored students. OR The student has completed at least five years’ study in one or more of the following countries: Australia, UK, USA, Canada, New Zealand, South Africa, or the Republic of Ireland. OR If the student is a citizen and hold a passport from UK, USA, Canada, NZ or Republic of Ireland. OR If student has in the last two years before applying for the student visa, had completed in Australia and in English Language, either Senior Secondary Certificate of Education or substantial component of a course leading to a qualification from the Australian Qualifications Framework at Certificate IV or higher level, while they held a student visa. For more information on entry requirements, please visit: www.queensford.edu.au/international-admissions Course Study Requirements Practical Classes and Vocational Placement Readiness Enrolling in the CHC33021 Certificate III in Individual Support (Ageing) requires students to complete practical training and vocational placement in a regulated aged care setting. By enrolling in this course, students acknowledge and accept the following conditions: 1. Physical Demands & Workplace Expectations Practical training and placement involve physically demanding tasks such as: Manual handling, mobility assistance, personal care, and daily living support Using assistive and medical equipment, including lifting/transferring clients Students must follow all workplace health and safety procedure, including infection control, hygiene, personal protective equipment (PPE) use, and manual handling protocols. Due to the nature of work, students may also encounter challenging experiences such as supporting individuals with chronic illness or age-related conditions, addressing grief and loss, providing palliative care and coping with the passing of those in their care. It is important for prospective students to carefully consider these factors when deciding if this course is right for them. 2. Health & Safety Compliance Students must inform the training provider and host facility of any medical conditions, injuries, or physical limitations that could affect their ability to safely and effectively perform care-related tasks. Any relevant health conditions, allergies, or other factors that may impact participation must be disclosed prior to placement. Students must meet all vaccination, health screening, and infection control requirements as mandated by industry and government regulations. 3. Legal & Regulatory Requirements Students must obtain and maintain a valid National Police Check before vocational placement. Depending on the state or territory, additional clearances (e.g. NDIS Worker Screening Check or Working with Vulnerable People Check) may be required. Failure to obtain or maintain required clearances may prevent placement and impact course completion. 4. Professional Conduct & Industry Standards Students must demonstrate: Professionalism, respect, empathy, confidentiality, and effective communication when working with older people, colleagues, families, and supervisors. Compliance with organisational polices and client rights Failure to meet these expectations may result in removal from placement and impact course progression. 5. Completion Requirements Practical training and vocational placement are mandatory components of the course. Students who are unable to complete these components due to personal, medical, or legal reasons may result in ineligibility for the qualification. By enrolling in this course, students acknowledge these requirements and accept responsibility for meeting all expectations necessary for successful completion. Computer Requirements Students will need to ensure they are able to connect to the internet and have the capability to use our online learning system that meets the minimum technical requirements, which are: Access to a laptop/computer is preferred An operating system supporting the following browsers (current version and up to three most recent versions): Chrome, Firefox, Safari (excluding Safari on Windows), and Microsoft Edge For Windows: Windows 10, 4 Gb RAM installed (minimum) FOR MAC: Mac OS X 10.13 or above Access to Word processing software, such as Microsoft Word Reliable internet connection
Career & Study Pathways
Quality & Recognition
Academic Regulator
ASQA
Professional Body
Aged Care Quality and Safety Commission / NDIS Quality and Safeguards
Accreditation Status
AccreditedSkills Assessor
TRA / VETASSESS
Course Content
Provide individualised support
Facilitate the empowerment of people receiving support
Support independence and wellbeing
Recognise healthy body systems
Communicate and work in health or community services
Work with diverse people
Work legally and ethically
Apply basic principles and practices of infection prevention and control
Follow safe work practices for direct client care
Provide support to people living with dementia
Work effectively in aged care
Deliver care services using a palliative approach
Recognise and report risk of falls
Provide loss and grief support
Provide First Aid
Common Questions
Queensford College provides a variety of support services including Academic Support (assistance with course content, assessments, and study skills), Language, Literacy, Numeracy & Digital Skills (LLND) Support offered based on needs identified during or before enrolment, Financial Support available to eligible students subject to assessment, and Personal and Wellbeing Support to help with non-academic challenges that may affect learning.
Support services are made available to all students enrolled at Queensford College. All students are made aware of support services during orientation and via pre-enrolment information, including the documents and information published on the Queensford College website.
Queensford College operates from three campuses: Brisbane Campus at Level 2, 359 Queen Street, Brisbane, QLD, 4000; Adelaide Campus at Level 2, 55 Grenfell Street, Adelaide, SA, 5000; and Parramatta Campus at Level 4, 16–18 Wentworth Street, Parramatta, NSW, 2150.
Queensford College is committed to continually improving its quality of service and encourages students to provide feedback about its operations and the quality of education and training. If you are not happy with the services provided or a decision made by Queensford College, or would just like to provide feedback, you can submit a complaint through the college's online form. Prior to completing the form, students should read through the Complaints and Appeals Policy and Procedure available on the college website.
Queensford College provides a comprehensive list of emergency contacts for students, including Triple Zero (000) for Police, Fire, or Ambulance in life-threatening emergencies; Lifeline at 13 11 14 for 24-hour crisis counselling; Beyond Blue at 1300 22 4636 for mental health support; Kids Helpline at 1800 55 1800 for young people aged 5–25; and 1800RESPECT at 1800 737 732 for support related to domestic, family or sexual violence.
Application
Three simple steps to get enrolled
Step 01
Enquire
Click "Enquire Now" and tell us a little about yourself. It's free and takes 2 minutes.
Step 02
Submit Documents
Our team will guide you on exactly which documents to prepare and submit.
Step 03
Get Enrolled
Receive your offer letter and confirm your enrolment. Welcome to the course!
Honestly I was lost when I first started looking at Australian colleges. There are just too many options and every agent gives you different info. A friend told me about FindTheCourses and within a week I had shortlisted 3 programs that actually matched my budget and visa situation. My advisor Sanjay was super helpful — never felt like I was being pushed into anything.
Priya Sharma
India
Master of Nursing · Griffith University