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52 weeks
On campus, Online, TAFE at School, Apprenticeships and traineeships, International. Some intakes are fully on campus (0% online), others are on campus with some online (20% online, 80% on campus).
Full time / Part time / Online self-directed · Full time — Foundation: 3 days per week; Generalist IT Support: 2 days on campus plus 1 x Zoom session per week; Web Development: 3 days per week; Cyber & Networking: 3 days per week; Cyber Security Awareness: 2.5 days per week (Wednesday, Thursday, Friday)
14 Sep 2026 | 06 Oct 2026 | 27 Jan 2027 | 12 Jul 2027
Course Overview
Where You Can Study
Brisbane
66 Ernest St, South Brisbane, QLD 4101
Student Information
Tuition Fee
Fee-Free TAFE $0 · Concession $2,150 · Subsidised $3,265 · Full fee $6,625 · TAFE at School $4,070
Duration
6 months (on campus); average 1 year (online self-directed)
Intakes
14 Sep 2026 | 06 Oct 2026 | 27 Jan 2027
Study Mode
On campus / Online / TAFE at School / Apprenticeships and traineeships
Eligibility
Career & Study Pathways
Quality & Recognition
Academic Regulator
ASQA
Professional Body
Australian Computer Society (ACS)
Accreditation Status
AccreditedSkills Assessor
ACS
Course Content
Develop and extend critical and creative thinking skills
Securely manage personally identifiable information and workplace information
Work in a team
This unit describes the skills and knowledge required to work effectively as part of permanent or project based teams in a workplace within an industry.
Identify IP, ethics and privacy policies in ICT environments
Apply introductory programming techniques
This unit describes the skills and knowledge required to create simple applications through introductory programming techniques.
Provide ICT advice to clients
Protect own personal online profile from cyber security threats
This unit describes the skills and knowledge required to protect own personal online profile from cyber security threats, and to limit the potential impact of online security breaches.
Identify and report online security threats
This unit describes the skills and knowledge required to identify and report online security threats to limit potential impact of cyber security breaches.
Promote workplace cyber security awareness and best practices
This unit describes the skills and knowledge required to promote cyber security in a work area.
Maintain ICT System integrity
This unit describes the skills and knowledge required to backup, protect and secure stand-alone and networked client server environments.
Protect devices from spam and destructive software
This unit describes the skills and knowledge required to reduce the risk of a device's operation being affected by spam or destructive software by implementing a range of protective cyber security procedures.
Protect and secure information assets
This unit describes the skills and knowledge required to ensure information assets are protected from improper access and to secure assets in the event that they are threatened.
Install, configure, and secure a small office or home office network
Maintain standard operating environments
This unit describes the skills and knowledge required to configure and monitor standard operating environments (SOEs) in organisations. It includes assessing organisational infrastructure, evaluating SOE deployment methods, and deploying SOEs and applications to end-user devices.
Connect internal hardware components
This unit describes the skills and knowledge required to install and configure internal hardware components and evaluate the modified system according to client and user requirements.
Maintain computer hardware
This unit describes the skills and knowledge required to conduct preventative maintenance on physical computing components. It includes identifying methods to enable optimal operating system functionality, security protection, and performance levels, by producing maintenance plans and applying safe working practices.
Run standard diagnostic tests
This unit describes the skills and knowledge required to troubleshoot problems, identify and implement preventative maintenance techniques, and conduct diagnostic tests on a range of platforms.
Maintain and repair ICT equipment and software
Maintain interactive content
This unit describes the skills and knowledge required to maintain interactive content for websites or social media channels using a content management system. It involves confirming content requirements, checking links and media assets are valid and functional, updating applicable content and testing content functionality on the server.
Operate digital media technology packages
This unit describes the skills and knowledge required to identify, select and use a digital media package and supporting technologies to produce a variety of media rich documents.
Build simple web pages
Produce digital images for the web
Develop web presence using social media
This unit describes the skills and knowledge required to develop and drive social media traffic to an established website using social media platforms.
Create and style simple markup language documents
This unit describes the skills and knowledge required to design and create basic markup language documents and cascading style sheets (CSS) in order to define the structure and style of a website.
Apply structured query language in relational databases
Evaluate characteristics of cloud computing solutions and services
This unit describes the skills and knowledge required to undertake a basic review and analysis of cloud computing delivery and deployment models to support the needs of a business.
Install and test network protocols
Common Questions
The course offers five streams: Generalist IT Support (skills to work as an ICT help desk operator), Foundation (broad focus across networking, programming, web design, cyber and cloud), Cyber Security Awareness (identifying security threats and maintaining security of digital devices), Cyber and Networking (networking and cyber knowledge for network administration and configuration), and Web Development (building and maintaining websites using social media tools and web technologies).
The course fees vary depending on eligibility: Fee-Free TAFE (government initiative) costs $0 for eligible students; Concession fee is $2,150; Subsidised fee is $3,265; Full fee is $6,625; TAFE at School Full Fee is $4,070; and International students pay $8,250.
The course runs for 6 months (4 terms). The next intake starts on 13 July 2026.
Yes, the course is available fully online (self-directed), on campus, and in a blended format (on campus with some online). For example, the Cyber Security Awareness stream is available as 100% online study, and some units will require you to record audio/video for various assessment tasks.
The successful achievement of this qualification requires you to complete all core units (6 units) and 6 elective units from a stream/location outlined on the unit list.
Application
Three simple steps to get enrolled
Step 01
Enquire
Click "Enquire Now" and tell us a little about yourself. It's free and takes 2 minutes.
Step 02
Submit Documents
Our team will guide you on exactly which documents to prepare and submit.
Step 03
Get Enrolled
Receive your offer letter and confirm your enrolment. Welcome to the course!
Processing time: Offer letter issued within approximately 1 business days.
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