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6 months (on campus) | up to 18 months (online self-directed)
On campus (80% on-campus, 20% online) with Zoom sessions; fully online self-directed (100% online); or apprenticeship/traineeship pathway
Full time (on campus) / Part time (online self-directed) / Traineeship · Full time: 3 days on campus plus 1 x Zoom session per week (on campus) | Part time: approx 15 hours per week (online self-directed)
13 Jul 2026 | 06 Oct 2026 | Anytime (online self-directed)
Course Overview
Where You Can Study
Eligibility
Career & Study Pathways
Quality & Recognition
Academic Regulator
ASQA
Accreditation Status
AccreditedCourse Content
Source and use information on the tourism and travel industry
This unit describes the performance outcomes, skills and knowledge required to source and use current and emerging information on the tourism and travel industry. This includes industry structures, technology, laws and ethical issues specifically relevant to the tourism and travel industry.
Access and interpret product information
This unit describes the performance outcomes, skills and knowledge required to access product information about travel products to fulfil sales or operational needs. It requires the ability to identify sources of information and to interpret specific details of the products.
Provide advice on international destinations
This unit describes the performance outcomes, skills and knowledge required to source and provide customer information and advice relating to international destinations and their features.
Provide advice on Australian destinations
This unit describes the performance outcomes, skills and knowledge required to source and provide customer information and advice relating to Australian destinations and their features.
Sell tourism products or services
This unit describes the performance outcomes, skills and knowledge required to proactively sell tourism products and services. It requires the ability to identify specific customer needs, suggest a range of products to meet those needs, provide current and accurate product information and close the sale.
Prepare customer quotations
This unit describes the performance outcomes, skills and knowledge required to calculate the costs of products and services and to present quotations to customers.
Book tourism products and process documentation
This unit describes the performance outcomes, skills and knowledge required to make and administer customer bookings for products and services.
Use a computerised reservations or operations system
This unit describes the performance outcomes, skills and knowledge required to use a computerised reservations or operations system to create, maintain and administer bookings for products and services.
Construct international airfares
This unit describes the performance outcomes, skills and knowledge required to create flight itineraries and construct international airfares according to International Air Transport Association (IATA) regulations.
Provide service to customers
This unit describes the performance outcomes, skills and knowledge required to communicate effectively with and provide quality service to both internal and external customers.
Show social and cultural sensitivity
This unit describes the performance outcomes, skills and knowledge required to be socially aware when serving customers and working with colleagues.
Participate in safe work practices
This unit describes the performance outcomes, skills and knowledge required to incorporate safe work practices into own workplace activities.
Common Questions
The Certificate III in Travel can be studied on campus (with 80% on-campus and 20% online delivery at South Bank, Greater Brisbane), online self-directed (100% online, self-paced), or as an apprenticeship/traineeship at various campuses including South Bank, Cairns, Townsville - Pimlico, and Whitsundays - Cannonvale.
The duration depends on your study mode. The on-campus option takes 6 months full time (3 days on campus plus 1 Zoom session per week), while the online self-directed option can be completed in up to 18 months at a part-time pace of approximately 15 hours per week.
Fees vary by study mode and eligibility. For on-campus study at South Bank, fees range from $2,720 (concession) to $3,690 (subsidised) to $6,600 (full fee). For online self-directed study, fees range from $85 (concession) to $240 (subsidised) to $3,145 (full fee). Payment plans are available for students who have difficulty paying upfront.
Successful completion of this course will qualify you to become an international corporate or online travel consultant, or a reservation sales agent for a tour operator. It will also give you the foundation skills to complete further studies in your field.
School leavers must have completed Year 12 or equivalent with a Sound Achievement in English and Mathematics. Non school-leavers are selected according to eligibility and merit, vocational experience, previous study and personal competencies. It is also recommended that students have sound digital literacy skills due to significant computer work required in the airfares and reservations units. All domestic students are invited to complete a Skills Check after submitting their application, with recommended benchmark levels of 3 in English, 3 in Maths and 3 in Digital Technology.
Application
Three simple steps to get enrolled
Step 01
Enquire
Click "Enquire Now" and tell us a little about yourself. It's free and takes 2 minutes.
Step 02
Submit Documents
Our team will guide you on exactly which documents to prepare and submit.
Step 03
Get Enrolled
Receive your offer letter and confirm your enrolment. Welcome to the course!
Processing time: Offer letter issued within approximately 1 business days.
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India
Master of Nursing · Griffith University
