Course Overview

About This Course

This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have supervisory performance accountabilities. Individuals in these roles carry out a mix of specialist and moderately complex administrative or operational tasks that require self-development skills. They use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.

Where You Can Study

Available Locations

Hobart

114 Murray St, Hobart, TAS 7000

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Eligibility

Entry Requirements

General Requirements

Students must be at least 18 years and have satisfactorily completed one of the following:
Australian Year 11
An overseas school qualification equivalent to Australian Year 12
Certificate III in a related field
English proficiency requirement: IELTS overall score 6.0
PTE Academic score of 50 if test undertaken before 6 August 2025 or 47 if test undertaken after 7 August 2025
Or Equivalent Language, Literacy and Numeracy
AIC staff will review an applicant's language, literacy and numeracy skills during the application process with writing tasks and one-on-one interviews. If the review determines the applicant would benefit from a thorough language, literacy and numeracy skill assessment, AIC staff will discuss further options with the applicant as outlined in its Enrolment Policy.

Career & Study Pathways

Where this takes you

Career Opportunities

Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include: Business Administrator, Personal Assistant, Office Administrator, Sustainability Manager, Sales Assistant, Customer Service Assistant, Administrator.

Quality & Recognition

Accreditation & Migration

Academic Regulator

ASQA

Accreditation Status

Accredited

Course Content

Units of Competency

All Units12 units

BSBCRT411

Apply critical thinking to work practices

Core unit

BSBTEC404

Use digital technologies to collaborate in a work environment

Core unit

BSBTWK401

Build and maintain business relationships

Core unit

BSBWHS411

Implement and monitor WHS policies, procedures and programs

Core unit

BSBWRT411

Write complex documents

Core unit

BSBXCM401

Apply communication strategies in the workplace

Core unit

BSBPEF402

Develop personal work priorities

Elective unit

BSBPEF401

Manage personal health and wellbeing

Elective unit

BSBOPS405

Organise business meetings

Elective unit

BSBTEC401

Design and produce complex text documents

Elective unit

BSBTEC402

Design and produce complex spreadsheets

Elective unit

BSBHRM417

Support human resources functions and processes

Elective unit

Common Questions

Frequently Asked Questions

How long does it take to complete the BSB40120 Certificate IV in Business (Administration)?

The course duration is 52 weeks, delivered face-to-face at 13.5 hours per week and online at 6.5 hours per week.

What are the fees for the Certificate IV in Business (Administration)?

The tuition fee for this course is $10,000, plus a non-refundable enrolment fee of $200.

What are the entry requirements for this course?

Students must be at least 18 years old and have satisfactorily completed Australian Year 11, an overseas school qualification equivalent to Australian Year 12, or a Certificate III in a related field. English proficiency requirements include an IELTS overall score of 6.0 or a PTE Academic score of 50 (before 6 August 2025) or 47 (after 7 August 2025), or an equivalent Language, Literacy and Numeracy qualification.

What further study options are available after completing this qualification?

Students who gain this qualification can further their study in the Diploma of Leadership and Management and a range of other Diploma qualifications.

What is the CRICOS code for this course and when are the intake dates?

The CRICOS code for this course is 107389G. In 2025, intake dates include 13 Jan, 17 Feb, 03 Mar, 14 Apr, 19 May, 02 Jun, 14 Jul, 18 Aug, 01 Sep, 13 Oct, 17 Nov, and 01 Dec, with similar schedules available in 2026 and 2027.

Application

How to Apply

Three simple steps to get enrolled

Step 01

Enquire

Click "Enquire Now" and tell us a little about yourself. It's free and takes 2 minutes.

Step 02

Submit Documents

Our team will guide you on exactly which documents to prepare and submit.

Step 03

Get Enrolled

Receive your offer letter and confirm your enrolment. Welcome to the course!

Course Snapshot

Salary, careers & skills

Typical Salary

Entry-level (0-2 years)AUD $50,000 to $62,000 per year

Early Career (2-5 years)AUD $62,000 to $78,000 per year

Mid-Level (5-10 years)AUD $78,000 to $95,000 per year

Career Paths

Administrative OfficerSenior Administration OfficerBusiness Services OfficerOffice CoordinatorExecutive Personal Assistant

Key Skills

Professional written and verbal business communicationCritical thinking and applied problem-solving in workplace settingsProject planning, administration, and coordinationBuilding and maintaining effective business relationshipsUsing digital technologies and tools to collaborate in work environments

Full Course Overview

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Certificate IV in Business

About This Course

Available Locations

Entry Requirements

Where this takes you

Accreditation & Migration

Units of Competency

Frequently Asked Questions

How to Apply

Hear From the Students