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1 Year
Blended delivery: Face to face training, Virtual Classroom (Zoom)
Blended · International students: minimum of 20 hours per week (courses run over 2.5 days)
2025: Jan 6th | Feb 21st | Apr 14th | Jun 6th | 2026: Jan 5th | Feb 20th | Apr 13th | Jun 5th | 2027: Jan 11th | Feb 19th | Apr 12th | Jun 4th (International Students). Domestic students: please call 131389 or +61 03 94500500 for intake dates.
Course Overview
Where You Can Study
HEIDELBERG
Eligibility
International Students:
Domestic Students:
Training Package:
Career & Study Pathways
Quality & Recognition
Academic Regulator
ASQA
Accreditation Status
AccreditedCourse Content
Demonstrate leadership in the workplace
Core unit
Lead effective workplace relationships
Core unit
Coordinate business operational plans
Core unit
Apply communication strategies in the workplace
Core unit
Lead and facilitate a team
Core unit
Communicate effectively as a workplace leader
Elective unit
Lead team effectiveness
Elective unit
Apply business risk management processes
Elective unit
Promote innovation in team environments
Elective unit
Coordinate business resources
Elective unit
Implement customer service strategies
Elective unit
Develop and use emotional intelligence
Elective unit
Common Questions
To be awarded this qualification, competency must be demonstrated in 12 units, consisting of 5 core units and 7 elective units. Please note that elective units may vary by state and are subject to change to meet client and industry requirements.
ETEA utilizes a range of assessment methods to assess student skills and competencies, including: question and answer/written assessment tasks, role play/practical demonstration and observation of skills (as applicable), and observation of skills in a simulated environment (as applicable). Assessment will be either a Recognition of Prior Learning pathway or a Training and Assessment pathway.
After completing this qualification, students may progress to BSB40420 Certificate IV in Human Resources, BSB40120 Certificate IV in Business Administration, or upskill by attaining BSB50120 Diploma of Business or BSB50420 Diploma of Leadership and Management.
Yes, you can apply for Recognition of Prior Learning (RPL), academic credit, and work experience towards this qualification. Evidence of skills and knowledge accumulated through work, volunteer roles, family commitments, and various tasks undertaken in everyday life can be used to help you gain a qualification. Credit Transfer is also available.
The target market for this qualification includes school leavers, school apprentices, people working in the industry, people who are unemployed and seeking entry into the industry, and international students.
Application
Three simple steps to get enrolled
Step 01
Enquire
Click "Enquire Now" and tell us a little about yourself. It's free and takes 2 minutes.
Step 02
Submit Documents
Our team will guide you on exactly which documents to prepare and submit.
Step 03
Get Enrolled
Receive your offer letter and confirm your enrolment. Welcome to the course!
Honestly I was lost when I first started looking at Australian colleges. There are just too many options and every agent gives you different info. A friend told me about FindTheCourses and within a week I had shortlisted 3 programs that actually matched my budget and visa situation. My advisor Sanjay was super helpful — never felt like I was being pushed into anything.
Priya Sharma
India
Master of Nursing · Griffith University