Certificate IV in Leadership and Management

This program is for individuals developing as emerging leaders and managers in any business area. The course is broad enough to develop the necessary core skills below, but generic enough to allow for contextualization to any environment. It prepares participants for the often-difficult transition from mate to manager – learning to become responsible for the people who are now responsible for the job they used to do! Or for people wanting to take the next step in their career, where leadership of front-line staff is a key focus. Today leaders in business must have highly developed communication skills and the ability to manage people and processes effectively within the business framework they operate under. This course is tailored to this environment, allowing senior and experienced staff to meet their personal and professional development needs while fulfilling legislative and regulatory requirements. The course is run as a series of trainer-led workshops, either face to face or on-line, where staff from different sections of an organisation's operations can come together to learn and discuss how the current topic applies in ways that can improve their own work performance, to the overall benefit of the business.