Diploma of Community Services

The CHC52025 Diploma of Community Services at New Cambridge College Sydney (NCCS) reflects the role of community services workers involved in the delivery, management and coordination of person-centred services to individuals, groups and communities. At this level, workers have specialised skills in community services and work autonomously within their scope of practice under broad directions from senior management. Workers support people to make change in their lives to improve personal and social wellbeing, may have responsibility for the supervision of other workers and volunteers, and may also undertake case management and program coordination. To achieve this qualification, the candidate must have completed at least 100 hours of work as detailed in the Assessment Requirements of units of competency. The skills in this qualification must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards and industry codes of practice. The qualification consists of 20 units of competency (12 core units and 8 electives) covering assessing co-existing needs, developing and implementing service programs, recognising and responding to crisis situations and to domestic and family violence, facilitating and reviewing case management, analysing sociological factors, working with diverse people, promoting Aboriginal and/or Torres Strait Islander cultural safety, managing legal and ethical compliance, workplace debriefing and support processes, reflecting on professional practice, and maintaining work health and safety. NCCS delivers the course using a Blended Learning approach over 20 hours per week for 104 weeks, as 12 terms of 6 weeks with up to 32 weeks of holiday.