Course Overview

About This Course

This qualification reflects the role of community service workers involved in the delivery, management, and coordination of person-centered services to individuals, groups, and communities. At this level, workers have specialised skills in community services and work autonomously within their scope of practice under broad directions from senior management. Workers support people to make changes in their lives to improve personal and social well-being and may also have responsibility for the supervision of other workers and volunteers. They may also undertake case management and program coordination. To achieve this qualification, the candidate must have completed at least 100 hours of work as detailed in the Assessment Requirements of units of competency. The skills in this qualification must be applied following Commonwealth or State or Territory legislation, Australian standards, and industry codes of practice.

Where You Can Study

Available Locations

Sydney

Ground - Level 2, Level 3, 10 Quay St, Haymarket, NSW 2000

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Eligibility

Entry Requirements

General Requirements

Applicants must be a minimum of 18 years of age at the time of commencement
Have a valid Student Visa status OR will be granted the Student Visa which would allow them to study in Australia in Vocational AQF levels before the commencement of the course
Must satisfy Albright Pre-training Review (PTR) Assessment
For Cert IV to Grad Dip (AQF level): Have a valid IELTS score of 5.5 Bands OR PTE score of 42 OR Cambridge score 162 OR TOEFL iBT 46 OR its equivalent (Completed a minimum 10-weeks General English Course of Upper-Intermediate Level) – Within the last 3 Calendar Years
OR Completed Australian Qualification minimum from AQF Level 3 (Certificate 3) to Advanced Diploma AQF Level 6
OR Successful completion of Australian Equivalent Year 12 qualification – Within the last 3 Calendar Years
Successful completion of Australian Equivalent Year 12 qualification
Applicants must undertake the Albright LLN test
Applicants should have basic computer and MS Office skills (Word, Excel, and PowerPoint)
There are no qualification specific entry requirements

Quality & Recognition

Accreditation & Migration

Academic Regulator

VRQA / ASQA

Professional Body

Aged Care Quality and Safety Commission / NDIS Quality and Safeguards

Accreditation Status

Accredited

Skills Assessor

TRA / VETASSESS

Course Content

Units of Competency

All Units20 units

CHCCCS004

Assess co-existing needs

CHCCCS007

Develop and implement service programs

CHCCCS019

Recognise and respond to crisis situations

CHCCSM017

Facilitate and review case manage

CHCDEV005

Analyse impacts of sociological factors on people in community work and services

CHCDFV001

Recognise and respond appropriately to domestic and family violence

CHCDIV001

Work with diverse people

CHCDIV002

Promote Aboriginal and/or Torres Strait Islander cultural safety

CHCLEG003

Manage legal and ethical compliance

CHCMGT005

Facilitate workplace debriefing and support processes

CHCPRP003

Reflect on and improve own professional practice

HLTWHS003

Maintain work health and safety

HCCSM009

Facilitate goal-directed planning

CHCCSM010

Implement case management practice

CHCCSM012

Coordinate complex case requirements

CHCCSM016

Undertake advanced assessments

CHCCSL002

Apply specialist interpersonal and counselling interview skills

CHCMHS011

Assess and promote social, emotional and physical wellbeing

CHCPRP001

Develop and maintain networks and collaborative partnerships

CHCCDE027

Implement community development strategies

Common Questions

Frequently Asked Questions

How long does it take to complete the Diploma of Community Services?

The Diploma of Community Services (CHC52025) takes 2 years (104 weeks) to complete.

How many units are in the Diploma of Community Services and how are they structured?

The course consists of a total of 20 units: 12 core units and 8 elective units covering areas such as case management, crisis response, cultural safety, legal compliance, and community development.

Is there a work placement requirement for this qualification?

Yes, to achieve this qualification, the candidate must have completed at least 100 hours of work as detailed in the Assessment Requirements of units of competency.

What are the English language requirements for international students?

International students must have a valid IELTS score of 5.5 Bands OR PTE score of 42 OR Cambridge score 162 OR TOEFL iBT 46 OR its equivalent (Completed a minimum 10-weeks General English Course of Upper-Intermediate Level) within the last 3 Calendar Years, or have completed an Australian Qualification minimum from AQF Level 3 or a successful completion of Australian Equivalent Year 12 qualification within the last 3 Calendar Years.

Where is the Diploma of Community Services delivered?

The Diploma of Community Services is delivered across four locations: Melbourne, Sydney, Adelaide, and Brisbane.

Application

How to Apply

Three simple steps to get enrolled

Step 01

Enquire

Click "Enquire Now" and tell us a little about yourself. It's free and takes 2 minutes.

Step 02

Submit Documents

Our team will guide you on exactly which documents to prepare and submit.

Step 03

Get Enrolled

Receive your offer letter and confirm your enrolment. Welcome to the course!

Course Snapshot

Salary, careers & skills

Typical Salary

Entry-level (0-2 years)AUD $58,000 to $70,000 per year

Early Career (2-5 years)AUD $70,000 to $80,000 per year

Mid-Level (5-10 years)AUD $80,000 to $95,000 per year

Career Paths

Community Support WorkerCase Manager / Case WorkerYouth WorkerDisability Support Worker / NDIS Support CoordinatorFamily Services Worker

Key Skills

Person-centred and strengths-based case managementClient needs assessment and support planningAdvocacy and community outreachCrisis intervention and risk assessmentEthical and professional decision-making

Full Course Overview

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