Course Overview

About This Course

This qualification reflects the role of community services workers involved in the delivery, management and coordination of person-centred services to individuals, groups, and communities. At this level, workers have specialised skills in community services and work autonomously within their scope of practice under broad directions from senior management. Workers support people to make change in their lives to improve personal and social wellbeing and may also have responsibility for the supervision of other workers and volunteers. They may also undertake case management and program coordination. To achieve this qualification, the candidate must have completed at least 200 hours of work as detailed in the Assessment Requirements of units of competency. The skills in this qualification must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards and industry codes of practice. No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

Eligibility

Entry Requirements

Requirements

International students must be at least 18 years of age and have completed Year 12 or equivalent
Participate in a course entry interview to determine suitability for the course and student needs
Have an IELTS score of 6.0 (test results must be no more than 2 years old). English language competence can also be demonstrated through documented evidence of any of the following:
Educated for 5 years in an English-speaking country
Note that other English language tests such as PTE and TOEFL can be accepted. Students are required to provide their results so that it can be confirmed they are equivalent to IELTS 6.0

Career & Study Pathways

Where this takes you

Career Opportunities

Senior Youth Worker, Aboriginal Housing Worker, Community Development Worker for Social Housing, Assistant Community Services Worker, Community Work Coordinator, Support Facilitator (Disability), Support Facilitator (Community Services), Community Housing Worker, Assistant Community Worker, Coordinator of Volunteer Work, Team Leader, Family Support Worker, Disability Team Leader, Early Intervention Worker, Community Care Manager, Care Team Leader, Community Access Coordinator, Pastoral Care Counsellor, Youth Housing Support Worker, Housing Manager, Welfare Support Worker, Case Coordinator (Disability), Housing Assistant, Community Recreation Coordinator, Community Housing Resources Worker, Family Services Coordinator, Pastoral Care Worker, Community Worker, Community Services Coordinator, Case Coordinator (Community Services), Aboriginal Neighbourhood House Coordinator, Community Program Coordinator

Course Content

Units of Competency

All Units20 units

CHCCCS004

Assess co-existing needs

CHCCCS007

Develop and implement service programs

CHCCCS019

Recognise and respond to crisis situations

CHCCSM013

Facilitate and review case management

CHCDEV005

Analyse impacts of sociological factors on clients in community work and services

CHCDFV001

Recognise and respond appropriately to domestic and family violence

CHCDIV001

Work with diverse people

CHCDIV002

Promote Aboriginal and/or Torres Strait Islander cultural safety

CHCLEG003

Manage legal and ethical compliance

CHCMGT005

Facilitate workplace debriefing and support processes

CHCPRP003

Reflect on and improve own professional practice

HLTWHS003

Maintain work health and safety

CHCPOL003

Research and apply evidence to practice

BSBPEF401

Manage personal health and wellbeing

CHCCOM003

Develop workplace communication strategies

CHCDIV003

Manage and promote diversity

CHCMGT003

Lead the work team

CHCPRP001

Develop and maintain networks and collaborative partnerships

BSBTWK503

Manage meetings

BSBPEF502

Develop and use emotional intelligence

Common Questions

Frequently Asked Questions

What are the total course fees for the Diploma of Community Services?

The total cost for the course is AUD $22,500, with an additional non-refundable enrolment fee of $250 to be paid on application, and material fees of $2,500. Non-tuition fees may also apply and can be found in the International Student Handbook. Course fees do not include laptops or software.

Are there work placement requirements for this qualification?

Yes, to achieve this qualification, the candidate must have completed at least 200 hours of work as detailed in the Assessment Requirements of units of competency.

What further study options are available after completing this diploma?

Students who complete this course may wish to continue their education into the CHC62015 Advanced Diploma of Community Sector Management or higher education qualifications in community services management.

What English language requirements must international students meet to enrol?

International students must have an IELTS score of 6.0 (test results must be no more than 2 years old). English language competence can also be demonstrated through documented evidence of having been educated for 5 years in an English-speaking country. Other English language tests such as PTE and TOEFL can also be accepted if students can confirm they are equivalent to IELTS 6.0.

What equipment do students need to bring to classes?

Students must bring their own laptop with Office 365 (or a similar program) to all classes. These costs are not included in course fees. Office 365 costs approximately $129 annually, and any laptop meeting the listed specifications costs approximately $450.

Application

How to Apply

Three simple steps to get enrolled

Step 01

Enquire

Click "Enquire Now" and tell us a little about yourself. It's free and takes 2 minutes.

Step 02

Submit Documents

Our team will guide you on exactly which documents to prepare and submit.

Step 03

Get Enrolled

Receive your offer letter and confirm your enrolment. Welcome to the course!

💬

Need guidance?

Free advisor support

Our advisors help international students choose the right course and navigate visa pathways — at no cost.

Quick Tools

PR Points Calculator Visa Funds Calculator Compare Courses

Diploma of Community Services