Course Overview

About This Course

Empower those in need and make a meaningful impact in your community with the Diploma of Community Services, where you'll develop essential skills in service delivery and leadership. About this Course: The Diploma of Community Services prepares you for a dynamic career in the field of community services by equipping you with comprehensive skills and knowledge. You'll gain advanced expertise in managing, coordinating, and delivering person-centred services to individuals, groups, and communities. The course includes practical placements within community services organisations, offering invaluable real-world experience. What You'll Learn: Assess co-existing needs Develop and implement service programs Recognise and respond to crisis situations Facilitate and review case management Analyse impacts of sociological factors on people in community work and services Recognise and respond appropriately to domestic and family violence Work with diverse people Promote Aboriginal and/or Torres Strait Islander cultural safety Manage legal and ethical compliance Facilitate workplace debriefing and support processes Reflect on and improve own professional practice Maintain work health and safety Coordinate complex case requirements Assess needs of client with alcohol and other drugs issues Provide advocacy and representation services Manage and promote diversity Develop workplace communication strategies Develop and maintain networks and collaborative partnerships Implement community development strategies Work with people with mental health issues

Where You Can Study

Available Locations

Brisbane

Level 4 102 Adelaide St, BRISBANE, QLD 4000

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Eligibility

Entry Requirements

General Requirements

Entry Requirements AGE 18 GRADE 12 IELTS 5.5 Age Minimum age of 18 years or turning 18 years old prior to commencement of the course Education & Experience Requirements Year 12 Australian Senior High School Certificate, or equivalent (e.g. completion of Year 12 or High School in the students home country) with full academic results. English Language Upper-Intermediate English (equivalent to 5.5 academic or general IELTS) or successful completion of college LLND Test Required Identification Photo ID and evidence of citizenship (international students must provide copy of passport) Computer Skills & Equipment Students on this course require computer access for learning purposes and to complete course assessments. As such, learners must have beginner/intermediate computing skills including use of Microsoft Office programmes, in addition to hardware requirements of a desktop or portable computer with keyboard, pointing device, speaker, web camera and microphone, and a broadband internet connection. Additional Requirements Applicants for this course must be able to make themselves available to undertake the industry placement that forms part of the training and assessment activity.Students must meet specific eligibility criteria before commencing. Evidence of successful completion of the following requirements must be submitted six (6) weeks prior to the start of the work placement: National Police Check & Working with Vulnerable People Registration (for students in Tasmania) or NDIS National Worker Screening Clearance (for students in Queensland).Specific Updates to English Language Requirements for Student VisasGeneral Student Visa: The minimum IELTS score has increased from 5.5 to 6 (or equivalent).Packaged ELICOS: The minimum IELTS score to undertake a packaged English Language Intensive Courses for Overseas Students (ELICOS) program has increased from 4.5 to 5.0. Further Information Students who are unable to meet the academic or English language criteria may in some cases be eligble to undertake our Language, Literacy & Numeracy (LLN) test. Criteria may change at any time without notice. Additional English language requirements may apply to international applicants from non-English speaking backgrounds wishing to articulate on a visa package into a university programme. Students must be able to (and are required to) enrol, participate, demonstrate progression-of, and complete this course.

Career & Study Pathways

Where this takes you

Career Opportunities

Career Outcomes Office Administrator

Quality & Recognition

Accreditation & Migration

Academic Regulator

ASQA

Professional Body

Aged Care Quality and Safety Commission / NDIS Quality and Safeguards

Accreditation Status

Accredited

Skills Assessor

TRA / VETASSESS

Course Content

Units of Competency

All Units20 units

CHCCCS004

Assess co-existing needs

CHCCCS007

Develop and implement service programs

CHCCCS019

Recognise and respond to crisis situations

CHCCSM013

Facilitate and review case management

CHCDEV005

Analyse impacts of sociological factors on people in community work and services

CHCDFV001

Recognise and respond appropriately to domestic and family violence

CHCDIV001

Work with diverse people

CHCDIV002

Promote Aboriginal and/or Torres Strait Islander cultural safety

CHCLEG003

Manage legal and ethical compliance

CHCMGT005

Facilitate workplace debriefing and support processes

CHCPRP003

Reflect on and improve own professional practice

HLTWHS003

Maintain work health and safety

CHCCSM012

Coordinate complex case requirements

CHCAOD004

Assess needs of client with alcohol and other drugs issues

CHCADV002

Provide advocacy and representation services

CHCDIV003

Manage and promote diversity

CHCCOM003

Develop workplace communication strategies

CHCPRP001

Develop and maintain networks and collaborative partnerships

CHCCDE027

Implement community development strategies

CHCMHS001

Work with people with mental health issues

Common Questions

Frequently Asked Questions

How much does the Diploma of Community Services cost at Charlton Brown?

The estimated total course cost is $8,500 AUD, which comprises a tuition fee of $8,250 AUD and a non-tuition fee of $250 AUD.

Is there a work placement component in this course?

Yes, the Diploma of Community Services includes a mandatory work component of 200 hours in total, structured as 20 hours per week over 10 weeks.

Where is the Diploma of Community Services delivered?

The course is delivered at three locations: Level 4, 102 Adelaide St, Brisbane City QLD 4000; 2-6 Scarborough St, Southport QLD 4215; and 12 French St, Sandy Bay TAS 7005. All locations are owned and operated by Charlton Brown.

How long does the Diploma of Community Services take to complete?

The course has a duration of 52 weeks and is delivered in English through Charlton Brown Pty Ltd (CRICOS Provider Code: 03822D).

What field of education does the Diploma of Community Services fall under?

The course falls under the broad field of Society and Culture (09), with a narrow field of Human Welfare Studies and Services (0905) and a detailed field of Residential Client Care (090511).

Application

How to Apply

Three simple steps to get enrolled

Step 01

Enquire

Click "Enquire Now" and tell us a little about yourself. It's free and takes 2 minutes.

Step 02

Submit Documents

Our team will guide you on exactly which documents to prepare and submit.

Step 03

Get Enrolled

Receive your offer letter and confirm your enrolment. Welcome to the course!

Course Snapshot

Salary, careers & skills

Typical Salary

Entry-level (0-2 years)AUD $58,000 to $70,000 per year

Early Career (2-5 years)AUD $70,000 to $80,000 per year

Mid-Level (5-10 years)AUD $80,000 to $95,000 per year

Career Paths

Community Support WorkerCase Manager / Case WorkerYouth WorkerDisability Support Worker / NDIS Support CoordinatorFamily Services Worker

Key Skills

Person-centred and strengths-based case managementClient needs assessment and support planningAdvocacy and community outreachCrisis intervention and risk assessmentEthical and professional decision-making

Full Course Overview

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