Course Overview

About This Course

This qualification reflects the role of community service workers involved in the delivery, management and coordination of person-centred services to individuals, groups, and communities. At this level, workers have specialised skills in community services and work autonomously within their scope of practice under broad directions from senior management. Workers support people to make change in their lives to improve personal and social wellbeing and may also have responsibility for the supervision of other workers and volunteers. They may also undertake case management and program coordination. To achieve this qualification, the candidate must have completed at least 100 hours of work as detailed in the Assessment Requirements of units of competency. The skills in this qualification must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards and industry codes of practice.

Eligibility

Entry Requirements

Requirements

Must have satisfactorily completed an equivalent of Australian year 12 or Certificate III or higher.
Must have IELTS score of 6.0 (or equivalent) or satisfactory completion of CAC entry test, or a completion of an ELICOS program.
All international students must be at least 18 years of age or above to study at Central Australian College.
Must participate in Pre-Training Assessment, prior to commencement of the course.
Students are required to produce a valid working with Children Check, National Police Clearance and Immunisation history prior to commencement of placement.

Career & Study Pathways

Where this takes you

Career Opportunities

This qualification reflects the role of individuals who use well-developed skills and a broad knowledge base in a wide variety of contexts. They apply solutions to a defined range of unpredictable problems, and analyse and evaluate information from a variety of sources. They provide direct support to individuals or groups of individuals and they also may supervise other workers and volunteers. Possible job titles relevant to this qualification include: Community Care Manager, Support Facilitator, Care Team Leader, Case Coordinator, Community Services Coordinator, Community Recreation Coordinator, Welfare Support Worker.

Course Content

Units of Competency

All Units20 units

CHCCCS004

Assess co-existing needs

CHCCCS019

Recognise and respond to crisis situations

CHCCCS007

Develop and implement service programs

CHCDFV001

Recognise and respond appropriately to domestic and family violence

CHCMGT005

Facilitate workplace debriefing and support processes

CHCPRP003

Reflect on and improve own professional practice

CHCDIV001

Work with diverse people

CHCCCS033

Identify and report abuse

CHCMHS001

Work with people with mental health issues

CHCDEV005

Analyse impacts of sociological factors on people in community work and services

CHCCSM017

Facilitate and review case management

CHCCSM014

Provide case management supervision

CHCCSM009

Facilitate goal-directed planning

CHCMHS007

Work effectively in trauma informed care

CHCPOL003

Research and apply evidence to practice

CHCDIV002

Promote Aboriginal and/or Torres Strait Islander cultural safety

CHCLEG003

Manage legal and ethical compliance

HLTWHS003

Maintain work health and safety

CHCCSM012

Coordinate complex case requirements

CHCCSM016

Undertake advanced assessments

Common Questions

Frequently Asked Questions

How many hours of work placement are required to complete this course?

Students are required to undertake 200 hours of work placement to achieve this qualification. Links with community service centres will be developed and placements will be sourced in the local and surrounding areas, to allow students to complete work placement in a real work setting.

What are the tuition fees for international students?

The tuition fee for the Diploma of Community Services (Case Management & Responding to Family Violence) is $15,000, with an application fee of $350. Please note that fees may change during your course of study.

What pathways are available after completing this diploma?

Further training pathways from this qualification lead to higher tertiary education. Students after completion can enrol into an Advanced Diploma qualification or relevant Bachelor degree courses such as a Bachelor of Social Work.

How many units do I need to complete to be awarded this qualification?

To be awarded the CHC52021 Diploma of Community Services (Case Management & Responding to Family Violence), students must complete and demonstrate competency in 20 units of competency, consisting of 12 Core Units plus 8 Elective Units.

What assessment methods are used in this course?

Assessment methods are flexible, valid, reliable and fair. Assessment strategies include: Project/Case study, Written/Oral Questions, Practical Observation/Demonstration/Role play, Third Party Report, Presentation, Workplace Documentation/Portfolio, Self-assessment, Problem Solving Report, E-learning, and AV Media file. Students must also complete assessments at the workplace and carry out 200 hours of work placement.

Application

How to Apply

Three simple steps to get enrolled

Step 01

Enquire

Click "Enquire Now" and tell us a little about yourself. It's free and takes 2 minutes.

Step 02

Submit Documents

Our team will guide you on exactly which documents to prepare and submit.

Step 03

Get Enrolled

Receive your offer letter and confirm your enrolment. Welcome to the course!

Processing time: Offer letter issued within approximately 1 business days.

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