Course Overview

About This Course

This qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions. This qualification provides a pathway to work in any hospitality industry sector as a departmental or small business manager. The diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for acquiring targeted skills in accommodation services, cookery, food and beverage and gaming.

Where You Can Study

Available Locations

HobartSYDNEYAdelaide

Eligibility

Entry Requirements

General Requirements

Students must be aged 18 or above
Have satisfactorily completed Australian Year 12 or overseas equivalent school qualifications or Certificate IV in a related field
English proficiency requirement: IELTS overall score 6.0
PTE Academic score of 50 if test undertaken before 6 August 2025 or 47 if test undertaken after 7 August 2025
Or Equivalent Language, Literacy and Numeracy
AIC staff will review an applicant's language, literacy and numeracy skills during the application process with writing tasks and one-on-one interviews
If the review determines the applicant would benefit from a thorough language, literacy and numeracy skill assessment, AIC staff will discuss further options with the applicant as outlined in its Enrolment Policy

Career & Study Pathways

Where this takes you

Career Opportunities

Students who gain this qualification can further their study in SIT60322 Advanced Diploma of Hospitality Management or find employment as: Area manager or operations manager, Café owner or manager, Club secretary or manager, Executive chef, Executive housekeeper, Executive sous chef, Food and beverage manager, Head chef, Motel owner or manager, Rooms division manager.

Quality & Recognition

Accreditation & Migration

Academic Regulator

ASQA

Professional Body

Tourism, Hospitality and Events Industry Body

Accreditation Status

Accredited

Skills Assessor

TRA (Trades Recognition Australia)

Course Content

Units of Competency

All Units28 units

BSBTWK501

Lead diversity and inclusion

Elective

SITXHRM008

Roster staff

Core

SITXHRM009

Lead and manage people

Core

SITXCCS015

Enhance customer service experiences

Core

SITXCCS016

Develop and manage quality customer service practices

Core

SITXFIN009

Manage finances within a budget

Core

SITXFIN010

Prepare and monitor budgets

Core

SITXCOM010

Manage conflict

Core

SITXGLC002

Identify and manage legal risks and comply with law

Core

SITXMGT004

Monitor work operations

Core

SITXMGT005

Establish and conduct business relationships

Core

SITXWHS007

Implement and monitor work health and safety practices

Core

SITXFSA005

Use hygienic practices for food safety

Elective

SITHIND008

Work effectively in hospitality service

Elective

SITXCRI003

Respond to a customer in crisis

Elective

SITXINV007

Purchase goods

Elective

SITHIND006

Source and use information on the hospitality industry

Elective

SITEEVT020

Source and use information on the events industry

Elective

SITXCCS012

Provide lost and found services

Elective

SIRXOSM007

Manage risk to organisational reputation in an online setting

Elective

SIRXOSM002

Maintain ethical and professional standards when using social media and online platforms

Elective

SIRXOSM004

Analyse performance of social media and online business tools

Elective

SITXFIN008

Interpret financial information

Elective

BSBTEC301

Design and produce business documents

Elective

SITXCCS010

Provide visitor information

Elective

SIRXSTR001

Develop an ecommerce strategy

Elective

SITXHRM010

Recruit, select and induct staff

Elective

SITTTTVL001

Access and interpret product information

Elective

Common Questions

Frequently Asked Questions

What work placement is required for this course?

Students are required to complete a minimum of 38 instances totalling 114 hours (a minimum of 3-hour shifts X 38 Shifts) of work placement training for the unit SITHIND008 Work effectively in hospitality service. Students need to find a suitable Hospitality workplace like a restaurant, hotel, or catering company and can work in any of the following Hospitality departments: Kitchen operations, Housekeeping, Front office or Food and Beverage service.

What are the fees for the Diploma of Hospitality Management?

The Tuition Fee for the Diploma of Hospitality Management is $10,000, plus a non-refundable Enrolment Fee of $200.

What English proficiency is required to enrol?

Applicants must demonstrate English proficiency through an IELTS overall score of 6.0, a PTE Academic score of 50 if the test is undertaken before 6 August 2025 (or 47 if undertaken after 7 August 2025), or an equivalent Language, Literacy and Numeracy qualification. AIC staff will also review applicants' language, literacy and numeracy skills during the application process with writing tasks and one-on-one interviews.

What further study options are available after completing this diploma?

Students who complete the SIT50422 Diploma of Hospitality Management are provided with advice of further training options and can further their study in the SIT60322 Advanced Diploma of Hospitality Management.

How is the course delivered and how many hours per week is the study load?

The course is delivered in a blended mode comprising 13.5 hours per week of face-to-face learning and 6.5 hours per week of online learning, for a total of 20 hours per week, over a duration of 52 weeks.

Application

How to Apply

Three simple steps to get enrolled

Step 01

Enquire

Click "Enquire Now" and tell us a little about yourself. It's free and takes 2 minutes.

Step 02

Submit Documents

Our team will guide you on exactly which documents to prepare and submit.

Step 03

Get Enrolled

Receive your offer letter and confirm your enrolment. Welcome to the course!

Course Snapshot

Salary, careers & skills

Typical Salary

Entry-level (0-2 years)AUD $50,000 to $62,000 per year

Early Career (2-5 years)AUD $62,000 to $80,000 per year

Mid-Level (5-10 years)AUD $80,000 to $100,000 per year

Career Paths

Hotel General ManagerFront Office ManagerFood and Beverage ManagerRestaurant ManagerEvent Coordinator / Events Manager

Key Skills

Hotel and accommodation operations managementFood and beverage service and cost controlCustomer relationship management and guest experience designEvent planning and conference managementFinancial management, budgeting and revenue analysis

Full Course Overview

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Diploma of Hospitality Management

About This Course

Available Locations

Entry Requirements

Where this takes you

Accreditation & Migration

Units of Competency

Frequently Asked Questions

How to Apply

Hear From the Students