Course Overview

About This Course

This qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions. This qualification provides a pathway to work in any hospitality industry sector as a departmental or small business manager. The diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for specialisation in cookery and food and beverage.

Where You Can Study

Available Locations

Sydney

280 Botany Road, ALEXANDRIA, NSW 2015

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Eligibility

Entry Requirements

General Requirements

International Students: All international students must be a minimum of 18 years of age
Year 12 or equivalent in the Australia education system
English Proficiency 6.0 with no band score below 5.5
Domestic Students: Year 12 or have completed (minimal) Certificate III or above qualification level
Entry Recommendations:
Prepared to work a variety of hours and shifts during busy periods
Great communication skills
A passion for the hospitality industry
Language, Literacy and Numeracy (LLN) at a Year 12 high school level
An interest in working in leadership and management roles

Career & Study Pathways

Where this takes you

Career Opportunities

With your diploma, you qualify to lead teams, manage budgets, and oversee daily operations. Hotels: Front Office Supervisor, Duty Manager, Executive Housekeeper. Food & Beverage: Restaurant Manager, Bar Manager, Catering or Function Supervisor. Events: Event Coordinator, Banquet Manager.

Quality & Recognition

Accreditation & Migration

Academic Regulator

ASQA

Professional Body

Tourism, Hospitality and Events Industry Body

Accreditation Status

Accredited

Skills Assessor

TRA (Trades Recognition Australia)

Course Content

Units of Competency

All Units14 units

SITXCCS016

Develop and manage quality customer service practices

SITXCOM010

Manage conflict

SITXFIN009

Manage finances within a budget

SITXFIN010

Prepare and monitor budgets

SITXGLC002

Identify and manage legal risks and comply with law

SITXHRM008

Roster staff

SITXHRM009

Lead and manage people

SITXMGT004

Monitor work operations

SITXMGT005

Establish and conduct business relationships

SITXWHS007

Implement and monitor work health and safety practices

SITXCCS015

Enhance customer service experiences

SITHIND008

Work effectively in hospitality service

Work placement unit for Food and Beverage Pathway

SITHCCC043

Work effectively as a cook

Work placement unit for Commercial Cookery Pathway

SITHKOP013

Plan cooking operations

Work placement unit for Patisserie Pathway

Common Questions

Frequently Asked Questions

What pathways are available in this diploma?

There are 3 pathways available: the Cookery Pathway (for those who have completed Certificate III or IV in Kitchen Management), the Food and Beverage Pathway (for those looking to move into hotel or hospitality management, including bar operation, visitor information, and RSA/RGS training), and the Patisserie Pathway (for those who have completed Certificate III or IV in Patisserie).

Is there a work placement requirement for this course?

Yes, it is a requirement that whilst undertaking this course you have access to a workplace through either paid or unpaid work employment for the duration of one term. The specific unit varies by pathway: Food and Beverage Pathway students complete SITHIND008 Work effectively in hospitality service, Commercial Cookery Pathway students complete SITHCCC043 Work effectively as a cook, and Patisserie Pathway students complete SITHKOP013 Plan cooking operations.

How long does the Diploma of Hospitality Management take to complete?

This course is 8 terms (92 weeks) and is delivered through a combination of on-campus study and work-based learning.

What are the English language requirements for international students?

International students must meet an English Proficiency score of 6.0 with no band score below 5.5, in addition to being a minimum of 18 years of age and holding Year 12 or equivalent in the Australian education system.

What further study options are available after completing this diploma?

Graduates can progress to a Bachelor of Business or a Bachelor of Hospitality Management. Short courses such as RSA, RCG, and a Food Safety Supervisor Certificate are also available to boost employability skills.

Application

How to Apply

Three simple steps to get enrolled

Step 01

Enquire

Click "Enquire Now" and tell us a little about yourself. It's free and takes 2 minutes.

Step 02

Submit Documents

Our team will guide you on exactly which documents to prepare and submit.

Step 03

Get Enrolled

Receive your offer letter and confirm your enrolment. Welcome to the course!

Course Snapshot

Salary, careers & skills

Typical Salary

Entry-level (0-2 years)AUD $50,000 to $62,000 per year

Early Career (2-5 years)AUD $62,000 to $80,000 per year

Mid-Level (5-10 years)AUD $80,000 to $100,000 per year

Career Paths

Hotel General ManagerFront Office ManagerFood and Beverage ManagerRestaurant ManagerEvent Coordinator / Events Manager

Key Skills

Hotel and accommodation operations managementFood and beverage service and cost controlCustomer relationship management and guest experience designEvent planning and conference managementFinancial management, budgeting and revenue analysis

Full Course Overview

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