Course Overview

About This Course

This qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions. This qualification provides a pathway to work in any hospitality industry sector as a departmental or small business manager. The diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for specialisation in accommodation services, cookery, food and beverage and gaming. The skills in this qualification must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice.

Where You Can Study

Available Locations

Sydney

Level 1 51-53 Murray St, PYRMONT, NSW 2009

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Eligibility

Entry Requirements

General Requirements

Applicants should have successfully completed Year 12.
Students must be a minimum age of 18 years or above at the time of course commencement.
English Language Requirements: IELTS (Academic) overall score of 5.5; or TOEFL IBT 46; or Cambridge English Advanced (CAE) 162; or PTE Academic 42 or equivalent.
English language competence can also be demonstrated through: minimum five (5) years of study in English in Australia, Canada, New Zealand, Britain, America, South America or Ireland; or completed in Australia in English a substantial component (at least 50%) of a qualification at AQF level 4 or higher; or successfully completed in Australia in English the Senior Secondary Certificate of Education; or completed a recognised ELICOS program and achieved an English Proficiency level of upper intermediate or equivalent.
All learners will undertake a pre-training review to determine suitability for the course and student needs.
All students will be required to complete an LLN assessment prior to the commencement of the course.
All participants are expected to have access to a laptop or computer with internet and Microsoft Office suite of applications.
Applicants must also provide documentation according to Department of Home Affairs requirements.
The Training Package requires that entry to this qualification is limited to those who: have completed a Diploma or Advanced Diploma from the BSB Training Package (current or superseded equivalent versions); or have two years equivalent full-time relevant workplace experience in an operational or leadership role in an enterprise.

Career & Study Pathways

Where this takes you

Career Opportunities

Potential employment options are in any hospitality industry sector as a departmental or small business manager. The diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, cafes, and coffee shops. This qualification allows for multi-skilling and for specialisation in accommodation services, cookery, food and beverage and gaming.

Quality & Recognition

Accreditation & Migration

Academic Regulator

VRQA / ASQA

Professional Body

Tourism, Hospitality and Events Industry Body

Accreditation Status

Accredited

Skills Assessor

TRA (Trades Recognition Australia)

Course Content

Units of Competency

All Units28 units

SITXCCS015

Enhance customer service experiences

SITXCCS016

Develop and manage quality customer service practices

SITXCOM010

Manage conflict

SITXFIN009

Manage finances within a budget

SITXFIN010

Prepare and monitor budgets

SITXGLC002

Identify and manage legal risks and comply with law

SITXHRM008

Roster staff

SITXHRM009

Lead and manage people

SITXMGT004

Monitor work operations

SITXMGT005

Establish and conduct business relationships

SITXWHS007

Implement and monitor work health and safety practices

SITXFSA005

Use hygienic practices for food safety

SITHCCC043

Work effectively as a cook

SITHCCC023

Use food preparation equipment

SITHCCC026

Package prepared foodstuffs

SITHCCC027

Prepare dishes using basic methods of cookery

SITHCCC028

Prepare appetisers and salads

SITHCCC029

Prepare stocks, sauces and soups

SITHCCC030

Prepare vegetable, fruit, eggs and farinaceous dishes

SITXFSA006

Participate in safe food handling practices

SITHCCC035

Prepare poultry dishes

SITHCCC036

Prepare meat dishes

SITHCCC037

Prepare seafood dishes

SITHCCC038

Produce and serve food for buffets

SITHCCC040

Prepare and serve cheese

SITHCCC041

Produce cakes, pastries and breads

SITHCCC042

Prepare food to meet special dietary requirements

SITXWHS006

Identify hazards, assess and control safety risks

Common Questions

Frequently Asked Questions

What are the English language requirements to enrol in the Diploma of Hospitality Management?

To enter this qualification, applicants must meet English Language Requirements: an IELTS (Academic) overall score of 5.5; or TOEFL IBT 46; or Cambridge English Advanced (CAE) 162; or PTE Academic 42 or equivalent. English language competence can also be demonstrated through documented evidence such as minimum five (5) years of study in English in certain countries, completion of a qualification at AQF level 4 or higher in English in Australia, or completion of a recognised ELICOS program at upper intermediate level or equivalent.

Is there a work placement component in this course?

Yes, a key requirement of the Diploma of Hospitality Management is the completion of work experience at one of the quality commercial training kitchens partnered with ZOI Education. The premium Work Placement program helps students to graduate work-ready and highly regarded in the Hospitality Industry.

What are the prerequisite requirements for entry into this qualification?

The Training Package requires that entry to this qualification is limited to those who have completed a Diploma or Advanced Diploma from the BSB Training Package (current or superseded equivalent versions), or have two years equivalent full-time relevant workplace experience in an operational or leadership role in an enterprise.

How long does the Diploma of Hospitality Management take to complete and where is it offered?

The course duration is 52 weeks in total, comprising 40 weeks of training and assessment and 12 weeks of holidays across 4 terms of 10 weeks each. Intakes are available in January, April, July, and October 2024. The course is delivered face to face at campuses in Parkville, Melbourne and Pyrmont, Sydney, with practical training provided in a commercial training kitchen.

What further study options are available after completing this diploma?

Students who complete the SIT50422 Diploma of Hospitality Management may wish to continue their education into a range of Diploma qualifications, such as the SIT60322 Advanced Diploma of Hospitality Management.

Application

How to Apply

Three simple steps to get enrolled

Step 01

Enquire

Click "Enquire Now" and tell us a little about yourself. It's free and takes 2 minutes.

Step 02

Submit Documents

Our team will guide you on exactly which documents to prepare and submit.

Step 03

Get Enrolled

Receive your offer letter and confirm your enrolment. Welcome to the course!

Course Snapshot

Salary, careers & skills

Typical Salary

Entry-level (0-2 years)AUD $50,000 to $62,000 per year

Early Career (2-5 years)AUD $62,000 to $80,000 per year

Mid-Level (5-10 years)AUD $80,000 to $100,000 per year

Career Paths

Hotel General ManagerFront Office ManagerFood and Beverage ManagerRestaurant ManagerEvent Coordinator / Events Manager

Key Skills

Hotel and accommodation operations managementFood and beverage service and cost controlCustomer relationship management and guest experience designEvent planning and conference managementFinancial management, budgeting and revenue analysis

Full Course Overview

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