Course Overview

About This Course

This qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions. This qualification provides a pathway to work in any hospitality industry sector as a departmental or small business manager. The diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for specialisation in accommodation services, cookery, food and beverage.

Where You Can Study

Available Locations

Perth

Level 1 100-104 Murray Street, PERTH, WA 6000

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Eligibility

Entry Requirements

General Requirements

Completion of Year 10 or equivalent Overseas student must have a minimum overall band of IELTS 6.0 or equivalent LLN requirement

Career & Study Pathways

Where this takes you

Career Opportunities

Bar manager, Restaurant manager, Club manager, Motel manager, Banquet or function manager

Quality & Recognition

Accreditation & Migration

Academic Regulator

TAC WA / ASQA

Professional Body

Tourism, Hospitality and Events Industry Body

Accreditation Status

Accredited

Skills Assessor

TRA (Trades Recognition Australia)

Course Content

Units of Competency

All Units28 units

SITXCCS015

Enhance customer service experiences

SITXCCS016

Develop and manage quality customer service practices

SITXCOM010

Manage conflict

SITXFIN009

Manage finances within a budget

SITXFIN010

Prepare and monitor budgets

SITXGLC002

Identify and manage legal risks and comply with law

SITXHRM008

Roster staff

SITXHRM009

Lead and manage people

SITXMGT004

Monitor work operations

SITXMGT005

Establish and conduct business relationships

SITXWHS007

Implement and monitor work health and safety practices

SITXFSA005

Use hygienic practices for food safety

SITHIND008

Work effectively in hospitality service

SITHFAB021

Provide responsible service of alcohol

SITHFAB025

Prepare and serve espresso coffee

SITHFAB027

Serve food and beverage

SITXFSA006

Participate in safe food handling practices

SITEEVT023

Plan in-house events

SITXINV006

Receive, store and maintain stock

SITXINV007

Purchase goods

SITHFAB024

Prepare and serve non-alcoholic beverages

SITEEVT028

Manage on-site event operations

SITXFSA007

Transport and store food

SITHFAB038

Plan and monitor espresso coffee service

BSBOPS502

Manage business operational plans

SITXFIN007

Process financial transactions

BSBTWK501

Lead diversity and inclusion

SITXHRM007

Coach others in job skills

Common Questions

Frequently Asked Questions

What is the course code for the Diploma of Hospitality Management at AILFE?

The Diploma of Hospitality Management at AILFE has the national course code SIT50422.

Can I study the Diploma of Hospitality Management through different specialisations?

Yes, at AILFE the SIT50422 Diploma of Hospitality Management is available through three different pathways: Commercial Cookery, Patisserie, and Hospitality Management, allowing students to choose a stream that aligns with their career goals.

What higher qualification can I progress to after completing the Diploma of Hospitality Management?

After completing the SIT50422 Diploma of Hospitality Management, students can progress to the SIT60322 Advanced Diploma of Hospitality Management, which is also offered at AILFE.

Does AILFE offer other hospitality-related qualifications alongside the Diploma?

Yes, AILFE offers a broad range of hospitality qualifications including the SIT30821 Certificate III in Commercial Cookery, SIT40521 Certificate IV in Kitchen Management, SIT31021 Certificate III in Patisserie, SIT40721 Certificate IV in Patisserie, and the SIT60322 Advanced Diploma of Hospitality Management.

Application

How to Apply

Three simple steps to get enrolled

Step 01

Enquire

Click "Enquire Now" and tell us a little about yourself. It's free and takes 2 minutes.

Step 02

Submit Documents

Our team will guide you on exactly which documents to prepare and submit.

Step 03

Get Enrolled

Receive your offer letter and confirm your enrolment. Welcome to the course!

Course Snapshot

Salary, careers & skills

Typical Salary

Entry-level (0-2 years)AUD $50,000 to $62,000 per year

Early Career (2-5 years)AUD $62,000 to $80,000 per year

Mid-Level (5-10 years)AUD $80,000 to $100,000 per year

Career Paths

Hotel General ManagerFront Office ManagerFood and Beverage ManagerRestaurant ManagerEvent Coordinator / Events Manager

Key Skills

Hotel and accommodation operations managementFood and beverage service and cost controlCustomer relationship management and guest experience designEvent planning and conference managementFinancial management, budgeting and revenue analysis

Full Course Overview

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