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78 weeks
30 hours per week (work component)
Course Overview
Where You Can Study
Sydney
55 High St, PARRAMATTA, NSW 2150
Eligibility
Career & Study Pathways
Quality & Recognition
Academic Regulator
ASQA
Professional Body
Tourism, Hospitality and Events Industry Body
Accreditation Status
AccreditedSkills Assessor
TRA (Trades Recognition Australia)
Course Content
Enhance customer service experiences
Develop and manage quality customer service practices
Manage conflict
Manage finances within a budget
Prepare and monitor budgets
Identify and manage legal risks and comply with law
Roster staff
Lead and manage people
Monitor work operations
Establish and conduct business relationships
Implement and monitor work health and safety practices
Use hygienic practices for food safety
Analyse and present research information
Manage meetings
Make presentations
Develop workplace policies and procedures for sustainability
Common Questions
The estimated total course cost is AU$24,900, which includes tuition fees of AU$22,500 and non-tuition fees of AU$2,400.
Yes, the course includes a mandatory work component of 240 hours in total, structured as 30 hours per week over 8 weeks.
The course has a duration of 78 weeks in total.
The course is delivered at 55 High Street, Parramatta NSW 2150, through International College of Australia Pty Ltd, which trades as Western Sydney College.
The CRICOS course code is 111702B and the VET National Code is SIT50422. The provider's CRICOS code is 03690M.
Application
Three simple steps to get enrolled
Step 01
Enquire
Click "Enquire Now" and tell us a little about yourself. It's free and takes 2 minutes.
Step 02
Submit Documents
Our team will guide you on exactly which documents to prepare and submit.
Step 03
Get Enrolled
Receive your offer letter and confirm your enrolment. Welcome to the course!
Honestly I was lost when I first started looking at Australian colleges. There are just too many options and every agent gives you different info. A friend told me about FindTheCourses and within a week I had shortlisted 3 programs that actually matched my budget and visa situation. My advisor Sanjay was super helpful — never felt like I was being pushed into anything.
Priya Sharma
India
Master of Nursing · Griffith University