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1 Year
25 hours per week
Please contact college staff for intake dates.
Course Overview
Where You Can Study
SOUTHPORT
Eligibility
Career & Study Pathways
Quality & Recognition
Academic Regulator
ASQA
Professional Body
Tourism, Hospitality and Events Industry Body
Accreditation Status
AccreditedSkills Assessor
TRA (Trades Recognition Australia)
Course Content
Use hygienic practices for food safety
Provide responsible service of alcohol
Implement and monitor work health and safety practices
Core unit
Manage finances within a budget
Core unit
Prepare and monitor budgets
Core unit
Identify and manage legal risks and comply with law
Core unit
Source and use information on the hospitality industry
Recruit, select and induct staff
Source and present information
Enhance customer service experiences
Core unit
Develop and manage quality customer service practices
Core unit
Establish and conduct business relationships
Core unit
Provide visitor information
Provide lost and found services
Provide advice on food
Provide Advice on Food and Beverage Matching
Pre-requisite SITXFSA005 & SITHFAB021 required
Roster staff
Core unit
Monitor work operations
Core unit
Prepare and serve espresso coffee
Pre-requisite SITXFSA005 required
Manage on-site event operations
Provide advice on Australian Wines
Pre-requisite SITXFSA005 & SITHFAB021 required
Provide advice on Imported Wines
Pre-requisite SITXFSA005 & SITHFAB021 required
Lead diversity and inclusion
Lead and manage people
Core unit
Manage conflict
Core unit
Prepare and serve non-alcoholic beverages
Pre-requisite SITXFSA005 required
Manage meetings
Work effectively in hospitality service
Common Questions
Applicants must provide evidence of an Advanced level of English, which can be demonstrated through an IELTS score of 6.0 or a PTE overall score of 50.
Yes, students enrolled in the Diploma of Hospitality Management must complete a mandatory work placement of 36 shifts, and students are required to source their own work placements.
Students who successfully complete this course may continue with further study at Advanced Diploma level at CTI. Individuals can also progress to other qualifications in any service industry field or advance to study at a university of their choice.
Students must complete a total of 28 units, comprising 11 core units and 17 elective units, organised across four clusters: Work Safety, Administration, Client and Customer Services Skills, and Communication.
Graduates can work in any hospitality industry sector as a departmental or small business manager. The diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops, with career outcomes including Food Service, Bar and Accommodation Manager and Department Manager.
Application
Three simple steps to get enrolled
Step 01
Enquire
Click "Enquire Now" and tell us a little about yourself. It's free and takes 2 minutes.
Step 02
Submit Documents
Our team will guide you on exactly which documents to prepare and submit.
Step 03
Get Enrolled
Receive your offer letter and confirm your enrolment. Welcome to the course!
Honestly I was lost when I first started looking at Australian colleges. There are just too many options and every agent gives you different info. A friend told me about FindTheCourses and within a week I had shortlisted 3 programs that actually matched my budget and visa situation. My advisor Sanjay was super helpful — never felt like I was being pushed into anything.
Priya Sharma
India
Master of Nursing · Griffith University
