Diploma of Hospitality Management

The SIT50422 Diploma of Hospitality Management at Fusion College of Technology reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions. The qualification provides a pathway to work in any hospitality industry sector as a departmental or small business manager, and the diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, cafes and coffee shops. The qualification allows for multiskilling and for specialisation in accommodation services, cookery, food and beverage and gaming. The skills in the qualification must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards and industry codes of practice. The course comprises 28 units of competency - 11 core and 17 electives - covering enhancing customer service experiences, managing quality customer service practices, managing conflict, managing finances within a budget, preparing and monitoring budgets, legal risk and compliance, rostering staff, leading and managing people, monitoring work operations, business relationships, work health and safety, food safety and hygiene, and a broad set of commercial cookery units. Practical face-to-face training is provided in a commercial training kitchen at Suite 203, 118 Church Street, Parramatta, and a work placement is required. The qualification is delivered over 104 weeks comprising eight terms of ten weeks each, totalling 80 weeks, plus holiday breaks amounting to 24 weeks. No occupational licensing, certification or specific legislative requirements apply at the time of publication.