Course Overview

About This Course

This qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of the industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions. This qualification provides a pathway to work in any hospitality industry sector as a departmental or small business manager. The diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for acquiring targeted skills in accommodation services, cookery, food and beverage and gaming. The skills in this qualification must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice.

Eligibility

Entry Requirements

Requirements

No formal prerequisites required to enter the Diploma of Hospitality Management course; however, Glen Institute prefers applicants to have successfully completed the SIT40521 – Certificate IV in Kitchen Management or a similar qualification.
English Language Requirement: Minimum IELTS score of 6.0 or PTE score of 52 or Certificate IV in EAL or equivalent. In the absence of formal English qualifications, Glen Institute may proffer English Placement Test.
Academic Requirement: No prior academic requirements apply for this qualification; however, Glen Institute requires successful completion of Australian Equivalent Year 12 qualification or higher.
Age Requirement: All applicants must be aged 18 years or over at the time of applying for admission to the course.
LLND Skills Requirement: Applicants will be required to demonstrate their LLND capabilities and/or complete an LLND assessment prior to course enrolment, in accordance with Glen Institute's Pre-Training Review and LLND Policy and Procedure.
Course Specific Requirement: The full set of chef's uniforms, featuring the Glen Institute logo, are supplied by Glen Institute and must be purchased directly from the Institute. Candidates should be able to handle and cook dairy products and non-vegetarian food items including pork and may involve alcohol. Students must be physically able to perform assessment tasks in a kitchen and/or simulated environment and are required to undertake a Pre-Course Physical Examination during Orientation.
Other: Applicants should have proficiency in digital literacy and MS Office skills (Word, Excel and PowerPoint). Applicants should be in possession of their personal computer (minimum configuration: Intel Core i3 sixth generation or newer or equivalent, Microsoft Windows 10 Professional x64, 4 GB RAM, 120 GB internal storage).

Career & Study Pathways

Where this takes you

Career Opportunities

This qualification provides a pathway to work in any hospitality industry sector as a departmental or small business manager. The diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops.

Course Content

Units of Competency

All Units27 units

SITXMGT004

Monitor work operations

SITXFIN009

Manage finances within a budget

SITXCOM010

Manage conflict

SITXHRM009

Lead and manage people

SITXCCS016

Develop and manage quality customer service practices

SITXFIN010

Prepare and monitor budgets

SITXMGT005

Establish and conduct business relationships

SITXGLC002

Identify and manage legal risks and comply with law

SITXCCS015

Enhance customer service experiences

SITXFSA005

Use hygienic practices for food safety

SITXFSA006

Participate in a safe food handling practices

SITXFSA008

Develop and implement a food safety program

SITHKOP013

Plan cooking operations

SITHCCC027

Prepare dishes using basic methods of cookery

SITHCCC023

Use food preparation equipment

SITHCCC030

Prepare vegetables, fruit, eggs and farinaceous products

SITHCCC028

Prepare appetisers and salads

SITHCCC031

Prepare vegetarian and vegan dishes

SITHCCC035

Prepare poultry dishes

SITHCCC037

Prepare Seafood dishes

SITHCCC036

Prepare meat dishes

SITHCCC029

Prepare stocks, sauces and soups

SITHCCC042

Prepare food to meet special dietary requirements

SITHCCC040

Prepare & serve cheese

SITXINV008

Control stock

BSBTWK503

Manage meetings

BSBCMM411

Make presentations

Common Questions

Frequently Asked Questions

What is the duration of the Diploma of Hospitality Management at Glen Institute?

The total course duration is 80 weeks, which is calculated on 20 hours per week of face-to-face training for 66 weeks, plus 14 weeks of allocated term break.

What are the English language requirements for this course?

Applicants must meet a minimum IELTS score of 6.0, or a PTE score of 52, or hold a Certificate IV in EAL or equivalent. In the absence of formal English qualifications, Glen Institute may offer an English Placement Test.

Where is the Diploma of Hospitality Management delivered?

The course is delivered face to face at two locations: 172 Victoria Street, Richmond, VIC 3121 (kitchen location) and Level 5, 310 King Street, Melbourne VIC 3000 (delivery location).

What pathways are available before and after completing this diploma?

Individuals may enter the Diploma of Hospitality Management after completing the Certificate III in Commercial Cookery as well as the Certificate IV in Kitchen Management. After achieving the Diploma of Hospitality Management, individuals could progress to the Advanced Diploma of Hospitality Management qualification.

Are there any course-specific physical or uniform requirements students should be aware of?

Yes. The full set of chef's uniforms featuring the Glen Institute logo must be purchased directly from the Institute (measurements are taken during Orientation). Students must be physically able to perform assessment tasks in a kitchen and/or simulated environment and are required to undertake a Pre-Course Physical Examination during Orientation. Candidates should also be able to handle and cook dairy products and non-vegetarian food items including pork, and coursework may involve alcohol.

Application

How to Apply

Three simple steps to get enrolled

Step 01

Enquire

Click "Enquire Now" and tell us a little about yourself. It's free and takes 2 minutes.

Step 02

Submit Documents

Our team will guide you on exactly which documents to prepare and submit.

Step 03

Get Enrolled

Receive your offer letter and confirm your enrolment. Welcome to the course!

Processing time: Offer letter issued within approximately 1 business days.

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