Course Overview

About This Course

This qualification provides the skills and knowledge for an individual to administer and manage information and communications technology (ICT) support in small-to-medium enterprises (SMEs) using a wide range of general ICT technologies. Individuals working at this level provide a broader rather than specialised ICT support function, applying a wide range of higher-level technical skills in IT support area.

Where You Can Study

Available Locations

City Campus – Level 11, 190 Queen Street, Melbourne, 3000

55 Yarra Bvd, RICHMOND, VIC 3121

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Eligibility

Entry Requirements

General Requirements

Applicants must be minimum 18 years of age at the time of commencement
Australian Year 12 completion or equivalent
Minimum IELTS score of 6 or equivalent
All course applicants are required to meet course relevant Language, Literacy, Numeracy and Digital (LLND) capabilities prior to commencing the courses. If the applicants are unable to demonstrate LLND capabilities through valid credentials of an equivalent or higher qualification, NTCA will assess their LLND capabilities through a LLND assessment
Physical Resources requirement: Applicants must bring their own compatible devices to facilitate the training and assessment activities

Career & Study Pathways

Where this takes you

Career Opportunities

Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include: Front-End Developer, Web Applications Developer, Database Consultant, UX and UI Designer, ICT Systems Administrator.

Quality & Recognition

Accreditation & Migration

Academic Regulator

VRQA / ASQA

Professional Body

Australian Computer Society (ACS)

Accreditation Status

Accredited

Skills Assessor

ACS

Course Content

Units of Competency

All Units20 units

BSBXCS402

Promote workplace cyber security awareness and best practices

BSBXTW401

Lead and facilitate a team

ICTICT517

Match ICT needs with the strategic direction of the organization

ICTICT532

Apply IP, ethics and privacy in ICT environments

ICTSAS527

Manage client problems

BSBCRT512

Originate and develop concepts

ICTWEB443

Implement search engine optimisations

ICTWEB450

Evaluate and select a web hosting service

ICTWEB452

Create a markup language document

ICTWEB432

Design website layouts

ICTICT451

Comply with IP, ethics and privacy policies in ICT environments

ICTWEB513

Build dynamic websites

ICTWEB514

Create dynamic web pages

ICTWEB519

Develop complex web page layouts

ICTDBS505

Monitor and improve knowledge management systems

ICTWEB520

Develop complex cascading style sheets

ICTWEB518

Build a document using extensible markup language

ICTSAD501

Model data objects

ICTICT530

Design user experience solutions

ICTICT523

Gather data to identify business requirements

Common Questions

Frequently Asked Questions

What are the English language requirements for this course?

Applicants must achieve a minimum IELTS score of 6 or equivalent to be eligible for enrolment in this course.

What career options are available after completing this diploma?

After completing this qualification, graduates may pursue roles such as Front-End Developer, Web Applications Developer, Database Consultant, UX and UI Designer, or ICT Systems Administrator.

Can I progress to a higher qualification after completing this diploma?

After achieving this qualification, individuals could progress to the Advanced Diploma of Information Technology qualification.

How is assessment conducted in this course?

Assessment will usually commence in the session following delivery. As this is a competency-based program, assessment continues throughout the program until the participant either achieves competency in the assessment tasks or a further training need is identified and addressed. Students will be required to perform in a range of assessment tasks including Written Assignment, Demonstration, Role Play, Project, and Case Study.

Is Recognition of Prior Learning (RPL) or Credit Transfer available for this course?

Yes. Credit transfer is available for students with identified equivalence in content and learning outcomes between matched qualifications. The RPL pathway is appropriate for candidates who have previously attained skills and knowledge from outside the formal education and training system, including work and life experience. Students may apply for RPL or Credit Transfers for any unit in which they can successfully demonstrate competency.

Application

How to Apply

Three simple steps to get enrolled

Step 01

Enquire

Click "Enquire Now" and tell us a little about yourself. It's free and takes 2 minutes.

Step 02

Submit Documents

Our team will guide you on exactly which documents to prepare and submit.

Step 03

Get Enrolled

Receive your offer letter and confirm your enrolment. Welcome to the course!

Course Snapshot

Salary, careers & skills

Typical Salary

Entry-level (0-2 years)AUD $65,000 to $85,000 per year

Early Career (2-5 years)AUD $85,000 to $110,000 per year

Mid-Level (5-10 years)AUD $110,000 to $150,000 per year

Career Paths

Software Developer / Software EngineerCybersecurity Analyst / Security EngineerData Analyst / Data ScientistCloud Solutions ArchitectNetwork Engineer / Network Administrator

Key Skills

Programming and software development (Python, Java, C++, JavaScript)Database design, management, and SQL queryingCybersecurity principles, threat detection, and risk managementCloud computing and platform management (AWS, Azure, Google Cloud)Systems analysis and design

Full Course Overview

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