Course Overview

About This Course

Upgrade your career with this high-level qualification. This course will give you the skills you need to seek employment in a managerial role across a broad range of industries. According to the Australian Government's Job Outlook service, demand for office management roles is expected to experience stable growth over the next five years. This is a very large occupation with job opportunities available across a number of industries including construction, professional services, and education and training. Throughout this course you will be mentored in team leadership and management, discover how to utilise emotional intelligence to maximise team outcomes, and learn how to develop and implement an operational plan to facilitate effective workplace practices. Our highly-experienced team of industry leaders will give you the guidance you need to succeed in your studies and beyond. Successful completion of this course will give you the specialised skills to manage teams across a range of departments and industry sectors. You will also get the knowledge you need to undertake further studies in your field.

Where You Can Study

Available Locations

Cairns, North Queensland

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Eligibility

Entry Requirements

General Requirements

Students must be Aboriginal and Torres Strait Islander students as this training product has been developed specifically for Aboriginal and Torres Strait Islander students in support of equity policy for post compulsory education.
Current employment in the industry is preferred but not essential.
You will be invited to complete a Skills Check following your application submission, before enrolling to your studies. The recommended benchmark levels for this course are 4 in English, 4 in Maths and 4 in Digital Technology.
It is recommended that you have access to a reliable internet connection to access TAFE Queensland's online learning system Connect, and a computer with up-to-date software, including Microsoft Office and Adobe Acrobat Reader.
To complete this program, you will participate in residential block training on campus, along with flexible, self paced online learning. Attendance at residential blocks requires registration with ABSTUDY.

Career & Study Pathways

Where this takes you

Career Opportunities

Business Manager, Human Resource Manager, Sales Team Manager

Quality & Recognition

Accreditation & Migration

Academic Regulator

ASQA

Accreditation Status

Accredited

Course Content

Units of Competency

All Units6 units

BSBCMM511

Communicate with influence

This unit describes the skills and knowledge required to present and negotiate persuasively, lead and participate in meetings and make presentations to customers, clients and other key stakeholders.

BSBCRT511

Develop critical thinking in others

This unit describes the skills and knowledge required to develop critical and creative thinking skills in others within a workplace context.

BSBLDR523

Lead and manage effective workplace relationships

This unit describes the skills and knowledge required to lead and manage effective workplace relationships.

BSBPEF502

Develop and use emotional intelligence

This unit describes the skills and knowledge required to develop and use emotional intelligence to increase self-awareness, self-management, social awareness and relationship management in the workplace.

BSBTWK502

Manage team effectiveness

This unit describes the skills and knowledge required to lead teams in the workplace and to actively engage with the management of the organisation.

BSBOPS502

Manage business operational plans

This unit describes the skills and knowledge required to develop and monitor the implementation of operational plans to support efficient and effective workplace practices and organisational productivity and profitability.

Common Questions

Frequently Asked Questions

Is this course open to everyone or only specific students?

This course has been developed specifically for Aboriginal and Torres Strait Islander students in support of equity policy for post compulsory education. Students must identify as Aboriginal and/or Torres Strait Islander to be eligible to enrol.

What are the residential blocks and is financial support available to attend them?

Courses designed specifically for Aboriginal and Torres Strait Islander students include intensive blocks of training on campus known as residential blocks. Funding support is available for students who need to travel away from their communities to cover necessities like travel, accommodation, and meals. To see if you're eligible, contact TAFE Queensland's student support officers. Attendance at residential blocks also requires registration with ABSTUDY.

How much does this course cost and what payment options are available?

The full fee for this course is $12,565. Payment options include upfront payment, a payment plan for those who have difficulty paying the full cost upfront, and a VET Student Loan with a cap of $12,858. Note that the Australian Government charges full fee-paying students a 20 per cent loan fee in addition to tuition fees, making the VET Student Loan a debt that must be repaid.

Can completing this diploma lead to further university study?

Yes. TAFE Queensland has university pathway options, and in many cases completing one of their diplomas may give you a full year of credit towards a degree with one of their partner universities.

How will I be assessed throughout the course?

You may be assessed in a number of ways while studying at TAFE Queensland, including observation, written assessment, questioning, portfolios, work samples, third-party feedback, and through recognition of prior learning.

Application

How to Apply

Three simple steps to get enrolled

Step 01

Enquire

Click "Enquire Now" and tell us a little about yourself. It's free and takes 2 minutes.

Step 02

Submit Documents

Our team will guide you on exactly which documents to prepare and submit.

Step 03

Get Enrolled

Receive your offer letter and confirm your enrolment. Welcome to the course!

Processing time: Offer letter issued within approximately 1 business days.

Course Snapshot

Salary, careers & skills

Typical Salary

Entry-level (0-2 years)AUD $55,000 to $70,000 per year

Early Career (2-5 years)AUD $70,000 to $90,000 per year

Mid-Level (5-10 years)AUD $90,000 to $130,000 per year

Career Paths

Business ManagerOperations ManagerTeam LeaderDepartment ManagerHuman Resources Manager

Key Skills

Leading and managing effective workplace relationshipsPlanning and implementing operational strategiesDeveloping and applying emotional intelligence in leadershipFacilitating team effectiveness and performance managementCritical thinking and creative problem-solving

Full Course Overview

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