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Course Overview
Where You Can Study
Brisbane
12-14 Annerley Rd, Woolloongabba, QLD 4102
Eligibility
Career & Study Pathways
Course Content
Lead and manage effective workplace relationships
One third of your life is spent at work, so it’s important to foster good relationships with your coworkers. You will learn how to successfully lead and manage workplace relationships within this unit and create a productive environment.
Develop and use emotional intelligence
Emotional Intelligence is the ability to understand and respond appropriately to your own and other’s emotions. Learn how to identify the impact of your emotions on others in the workplace, recognise and appreciate the emotional strengths and weaknesses of others, promote the development of emotional intelligence in others and utilise emotional intelligence to maximise team outcomes.
Manage business operational plans
The operations of a business is integral to success. Within this unit you will learn how to develop and monitor the implementation of operational plans to support efficient and effective workplace practices and organisational productivity and profitability.
Manage team effectiveness
Henry Ford famously said, “If everyone is moving forward together, then success takes care of itself”. This unit applies to individuals working at a managerial level who facilitate work teams who want to build a positive team culture. Learn how to apply discretion and judgement using a range of problem solving and decision-making strategies to get the best out of any team you lead.
Communicate with influence
Have you ever reflected on a conversation and thought “I should have said that”? I think we all have. This unit will help you present and negotiate persuasively, lead and participate in meetings and make presentations to customers, clients and other key stakeholders.
Develop critical thinking in others
Critical thinking helps employees solve problems and build strategies that make them better at their jobs. This skill is ever important in the workplace as you want your employees to logically connect ideas, find inconsistencies and solve complex problems.
Manage people performance
Development of key performance indicators and standards coupled with regular and timely coaching and feedback provide the basis for performance management. This is an important skill for any leader who is required to review performance, reward excellence and provide feedback where there is a need for improvement. People performance is often coupled with developing and monitoring the operational plan.
Ensure a safe workplace for a work area
Learn how to establish, maintain and evaluate business workplace health and safety (WHS) policies, procedures and programs according to WHS legislative requirements.
Coordinate recruitment and onboarding
Learn how to manage employee and industrial relations matters in an organisation in this unit. It involves developing and implementing employee and industrial relations policies and plans and managing conflict resolution negotiations.
Lead difficult conversations
Every group — whether it’s a family or a team in the workplace — has one: an uncomfortable, complicated or charged conversation that hasn’t happened but needs to. Learn how to navigate through these tough situations.
Coordinate workforce plan implementation
Workforce planning allows a business to plan for growth. In this unit you will learn how to research workforce requirements, develop objectives and strategies, implement initiatives, monitor and evaluate trends.
Manage employee and industrial relations
Learn how to manage employee and industrial relations matters in an organisation in this unit. It involves developing and implementing employee and industrial relations policies and plans and managing conflict resolution negotiations.
Common Questions
Start Dates are Monthly.
The course duration is 58 weeks, comprising 42 weeks of study, 4 weeks of supervised study, and 12 weeks of holidays.
Students must meet one of the following: Upper Intermediate English level or higher; Certificate IV or higher qualification completed in Australia; IELTS 5.5–6.0 or equivalent; TOEFL: 72–94; Cambridge (FCE/CAE): acceptable scores; TOEIC: Listening 400–485, Reading 385–450; or Entrepreneur Education English Test (Upper Intermediate level). All English test results must be valid within two years.
Students who have completed equivalent units with another provider may apply for Credit Transfer. Eligible applicants must submit certified documents during enrolment. Approved credits may reduce the overall course duration.
Students are required to have continuous access to a personal laptop for both in-class and distance learning activities. All required materials must be purchased by students.
Application
Three simple steps to get enrolled
Step 01
Enquire
Click "Enquire Now" and tell us a little about yourself. It's free and takes 2 minutes.
Step 02
Submit Documents
Our team will guide you on exactly which documents to prepare and submit.
Step 03
Get Enrolled
Receive your offer letter and confirm your enrolment. Welcome to the course!
Processing time: Offer letter issued within approximately 1 business days.
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Priya Sharma
India
Master of Nursing · Griffith University
