Course Overview

About This Course

This qualification reflects the role of highly skilled senior operators who use a broad range of tourism or travel skills combined with managerial skills and sound knowledge of industry operations to coordinate travel or tourism operations. They operate independently, have responsibility for others, and make a range of operational business decisions. This qualification provides a pathway to work in many travel and tourism industry sectors as a departmental or small business manager. The diversity of employers includes travel agencies, tour wholesalers, tour operators, inbound tour operators, holiday parks and resorts, tourist attractions, visitor information centres, and other tourism businesses.

Where You Can Study

Available Locations

Hobart

114 Murray St, Hobart, TAS 7000

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Eligibility

Entry Requirements

General Requirements

Students must be aged 18 or above
Have satisfactorily completed Australian Year 12 or overseas equivalent school qualifications or Certificate IV in a related field
English proficiency requirement: IELTS overall score 6.0
PTE Academic score of 50 if test undertaken before 6 August 2025 or 47 if test undertaken after 7 August 2025
Or Equivalent Language, Literacy and Numeracy
AIC staff will review an applicant's language, literacy and numeracy skills during the application process with writing tasks and one-on-one interviews. If the review determines the applicant would benefit from a thorough language, literacy and numeracy skill assessment, AIC staff will discuss further options with the applicant as outlined in its Enrolment Policy.

Career & Study Pathways

Where this takes you

Career Opportunities

Students who gain this qualification can further their study in SIT60122 – Advanced Diploma of Travel and Tourism Management or find employment as: travel agency manager, inbound groups manager, marketing manager, sales manager, visitor information centre manager.

Quality & Recognition

Accreditation & Migration

Academic Regulator

ASQA

Professional Body

Tourism, Hospitality and Events Industry Body

Accreditation Status

Accredited

Skills Assessor

TRA (Trades Recognition Australia)

Course Content

Units of Competency

All Units23 units

SITTTTVL002

Provide advice on international destinations

SITTTTVL003

Provide advice on Australian destinations

SITTIIND003

Source and use information on the tourism and travel industry

SITXWHS007

Implement and monitor work health and safety practices

SITXWHS006

Identify hazards, assess and control safety risks

BSBOPS504

Manage business risk

SITXFIN008

Interpret financial information

SITXFIN009

Manage finances within a budget

SITXCOM010

Manage conflict

SITXFIN010

Prepare and monitor budgets

BSBTWK501

Lead diversity and inclusion

SITXCCS015

Enhance customer service experiences

SITXCCS016

Develop and manage quality customer service practices

SITXHRM009

Lead and manage people

SITXMPR012

Coordinate marketing activities

SITXMGT004

Monitor work operations

SIRXOSM007

Manage risk to organisational reputation in an online setting

SITXMGT005

Establish and conduct business relationships

SITTTTVL004

Sell tourism products and services

SITXCCS010

Provide visitor information

BSBCMM411

Make presentations

BSBTEC301

Design and produce business documents

SITTTTVL001

Access and interpret product information

Common Questions

Frequently Asked Questions

What is the total cost of the Diploma of Travel and Tourism Management?

The tuition fee for the SIT50122 Diploma of Travel and Tourism Management is $10,000, plus a non-refundable enrolment fee of $200.

How long does the Diploma of Travel and Tourism Management take to complete?

The course has a duration of 52 weeks, delivered face-to-face for 13.5 hours per week and online for 6.5 hours per week, totalling 20 hours of study per week.

What English proficiency do I need to enrol in this course?

Applicants must meet one of the following English proficiency requirements: an IELTS overall score of 6.0, a PTE Academic score of 50 if the test is undertaken before 6 August 2025 (or 47 if taken after 7 August 2025), or an equivalent Language, Literacy and Numeracy qualification.

What career opportunities are available after completing this diploma?

Graduates can find employment as a travel agency manager, inbound groups manager, marketing manager, sales manager, or visitor information centre manager, or they can further their study in the SIT60122 Advanced Diploma of Travel and Tourism Management.

What types of employers hire graduates of this qualification?

The diversity of employers includes travel agencies, tour wholesalers, tour operators, inbound tour operators, holiday parks and resorts, tourist attractions, visitor information centres, and other tourism businesses.

Application

How to Apply

Three simple steps to get enrolled

Step 01

Enquire

Click "Enquire Now" and tell us a little about yourself. It's free and takes 2 minutes.

Step 02

Submit Documents

Our team will guide you on exactly which documents to prepare and submit.

Step 03

Get Enrolled

Receive your offer letter and confirm your enrolment. Welcome to the course!

Course Snapshot

Salary, careers & skills

Typical Salary

Entry-level (0-2 years)AUD $45,000 to $58,000 per year

Early Career (2-5 years)AUD $58,000 to $75,000 per year

Mid-Level (5-10 years)AUD $75,000 to $95,000 per year

Career Paths

Travel Consultant / Travel AgentTour Coordinator / Tour OperatorTourism Marketing OfficerDestination Management SpecialistInbound or Outbound Tour Manager

Key Skills

Tourism destination planning and managementCustomer service excellence and experience designTravel product development and itinerary planningGlobal Distribution Systems (GDS) operations — e.g. Amadeus and SabreTourism marketing and digital promotion

Full Course Overview

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