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52 weeks
Full-time · Full-time: 20-25 per week
February and July
Course Overview
This diploma course prepares you for progression into management roles across a broad range of travel and tourism environments. Learn business operations and regulations, tourism practices and business management skills, enhance your learning through visits to tourism operators and make the most of networking opportunities. This course gives you an in-depth understanding of how the tourism industry operates, giving you a grounding in business operations and regulations, sustainable practices and effective planning. The Angliss Experience
Where You Can Study
Melbourne
555 La Trobe St, MELBOURNE, VIC 3000
Eligibility
Career & Study Pathways
Quality & Recognition
Academic Regulator
VRQA / ASQA
Professional Body
Tourism, Hospitality and Events Industry Body
Accreditation Status
AccreditedSkills Assessor
TRA (Trades Recognition Australia)
Course Content
Source and use information on the tourism and travel industry
Stage 1
Provide advice on Australian destinations
Stage 1
Access and interpret product information
Stage 1
Sell tourism products or services
Stage 1
Prepare and present tour commentaries or activities
Stage 1
Use a computerised reservations or operations system
Stage 2
Lead tour groups
Stage 2
Provide visitor information
Stage 2
Provide advice on international destinations
Stage 2
Coordinate and operate sustainable tourism activities
Stage 2
Establish and conduct business relationships [PLACEMENT]
Stage 3
Interpret financial information
Stage 3
Manage finances within a budget
Stage 3
Prepare and monitor budgets
Stage 3
Prepare customer quotations
Stage 3
Develop and manage quality customer service practices
Stage 3
Implement and monitor work health and safety practices
Stage 3
Manage conflict
Stage 3
Enhance customer service experiences
Stage 4
Lead and manage people
Stage 4
Lead diversity and inclusion
Stage 4
Manage risk to organisational reputation in an online setting
Stage 4
Monitor work operations
Stage 4
Common Questions
You will learn business operations and regulations, tourism practices and project management skills, reinforced by visits to tourism operators for networking opportunities.
International travel agencies, airlines, boutique and corporate travel design services and resorts all recognise William Angliss Institute's expert training and actively seek out its graduates.
Students can seize opportunities for industry work placement, enrich their tourism experience on excursions to metropolitan and regional destinations and attractions, and explore global travel trends — all while gaining their qualification.
The travel courses are delivered by specialist teachers at William Angliss Institute, which is the Government endorsed specialist training provider for the foods, tourism, hospitality and events industries, with over 85 years of experience.
William Angliss Institute's Melbourne campus is located at 555 La Trobe Street, Melbourne, Victoria, 3000.
Application
Three simple steps to get enrolled
Step 01
Enquire
Click "Enquire Now" and tell us a little about yourself. It's free and takes 2 minutes.
Step 02
Submit Documents
Our team will guide you on exactly which documents to prepare and submit.
Step 03
Get Enrolled
Receive your offer letter and confirm your enrolment. Welcome to the course!
Honestly I was lost when I first started looking at Australian colleges. There are just too many options and every agent gives you different info. A friend told me about FindTheCourses and within a week I had shortlisted 3 programs that actually matched my budget and visa situation. My advisor Sanjay was super helpful — never felt like I was being pushed into anything.
Priya Sharma
India
Master of Nursing · Griffith University
