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2 Years
International students (20 scheduled course hours per week); Domestic students (Full-time, part-time, on campus, online, blended or employment-based)
Full-time / Part-time / On campus / Online / Blended / Employment-based · 20 scheduled course hours per week
Course Overview
Where You Can Study
Level 2 & 6, 401 Sussex St, Sydney NSW 2000
401 Sussex St, Level 2 & 6, SYDNEY, NSW 2000
Eligibility
Career & Study Pathways
Quality & Recognition
Academic Regulator
ASQA
Professional Body
Tourism, Hospitality and Events Industry Body
Accreditation Status
AccreditedSkills Assessor
TRA (Trades Recognition Australia)
Course Content
Lead diversity and inclusion
Manage risk to organisational reputation in an online setting
Source and use information on the tourism and travel industry
Enhance customer service experiences
Develop and manage quality customer service practices
Manage conflict
Interpret financial information
Manage finances within a budget
Prepare and monitor budgets
Lead and manage people
Monitor work operations
Establish and conduct business relationships
Implement and monitor work health and safety practices
Provide advice on international destinations
Provide advice on Australian destinations
Access and interpret product information
Prepare customer quotations
Book tourism products and process documentation
Provide visitor information
Sell tourism products or services
Provide specialist advice on cruises
Source airfares and issue tickets for domestic flights
Use a computerised reservations or operations system
Common Questions
The qualification requires the completion of 23 units of competency which includes 13 core and 10 electives.
International students must demonstrate at least an upper-intermediate level of English proficiency, such as an IELTS score of 6.0 or an equivalent score from other recognised tests, including TOEFL iBT: 60-78, Cambridge English Exams (B2 First FCE / C1 Advanced CAE): 169 or above on the Cambridge scale, PTE Academic: 52-58, or an English proficiency of upper intermediate level or above from any NEAS accredited ELICOS provider.
Graduates may pursue roles such as Inbound groups manager, Inbound sales manager, Tour operations manager, Marketing manager, Product development manager, Reservations manager, Travel agency manager, Sales manager, and Visitor information centre manager.
The course duration is 104 weeks, which is made up of 80 contact weeks plus 24 weeks of holiday breaks.
Students can progress to study SIT60122 Advanced Diploma of Travel and Tourism Management after successfully completing this qualification.
Application
Three simple steps to get enrolled
Step 01
Enquire
Click "Enquire Now" and tell us a little about yourself. It's free and takes 2 minutes.
Step 02
Submit Documents
Our team will guide you on exactly which documents to prepare and submit.
Step 03
Get Enrolled
Receive your offer letter and confirm your enrolment. Welcome to the course!
Honestly I was lost when I first started looking at Australian colleges. There are just too many options and every agent gives you different info. A friend told me about FindTheCourses and within a week I had shortlisted 3 programs that actually matched my budget and visa situation. My advisor Sanjay was super helpful — never felt like I was being pushed into anything.
Priya Sharma
India
Master of Nursing · Griffith University
