Privacy Policy

Find the Courses is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.

By using our Site, you consent to the collection and use of your information as described in this Policy.

We may collect the following types of personal information:

• Personal details: Name, email address, phone number, date of birth, nationality, and passport information
• Academic information: Educational background, qualifications, transcripts, and academic interests
• Contact preferences and communication history with us
• Application data: Course preferences, institution choices, and application materials
• Technical information: IP address, browser type, device information, and website usage data
• Payment information: When processing application fees (handled securely through third-party payment processors)

We collect personal information through:

• Information you provide directly when creating an account, submitting applications, or contacting us
• Automated collection through cookies and similar technologies when you browse our Site
• Third parties such as education providers, referral partners, or publicly available sources
• Communication with you via email, phone, or other channels

We use your personal information to:

• Provide our course finder and application services
• Process and submit your applications to education providers
• Communicate with you about courses, applications, and our services
• Provide customer support and respond to your inquiries
• Improve our website, services, and user experience
• Send you relevant marketing communications (with your consent)
• Comply with legal obligations and prevent fraud
• Conduct research and analytics to enhance our platform

We may share your personal information with:

• Education providers and institutions you apply to or express interest in
• Our trusted service providers and partners who assist in delivering our services
• Government agencies or regulators when required by law
• Professional advisors such as lawyers and accountants
• Third parties with your explicit consent

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

All third parties we work with are required to protect your information in accordance with this Policy.

• We implement appropriate technical and organizational measures to protect your personal information
• Our website uses SSL encryption to secure data transmission
• Access to personal information is limited to authorized personnel only
• We regularly review and update our security practices
• However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security

• We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Policy
• Application data is typically retained for 7 years to assist with ongoing student support and compliance requirements
• Marketing communications data is retained until you unsubscribe or withdraw consent
• Some information may be retained longer if required by law or for legitimate business purposes

Under Australian privacy laws, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information in certain circumstances
• Restrict or object to the processing of your information
• Withdraw consent for marketing communications
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

To exercise these rights, please contact us using the details provided below.

We may need to verify your identity before processing your request.

• We use cookies and similar technologies to enhance your browsing experience
• Essential cookies are necessary for the Site to function properly
• Analytics cookies help us understand how visitors use our Site
• Marketing cookies may be used to show you relevant advertisements
• You can control cookie settings through your browser preferences

• Some of our service providers may be located outside Australia
• When transferring data internationally, we ensure appropriate safeguards are in place
• We only transfer data to countries with adequate privacy protections or under approved transfer mechanisms
• By using our services, you consent to these transfers subject to the protections described

• Our Site may contain links to third-party websites, including education provider websites
• This Privacy Policy does not apply to third-party sites
• We encourage you to review the privacy policies of any third-party sites you visit
• We are not responsible for the privacy practices of third parties

• Our services are not intended for children under 13 years of age
• We do not knowingly collect personal information from children under 13
• If we become aware that we have collected information from a child under 13, we will delete it promptly
• If you believe we have collected information from a child under 13, please contact us immediately

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

Any significant changes will be notified through our website or by email.

Your continued use of our services after changes are posted constitutes acceptance of the updated Policy.

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: